“Amazing. The guys working there very nice attitude. They figure out what was my problem with my cellphone. And less than an hrs my cellphone was repaired, operating like brand new.
Thank u so much.”
“Replaced the battery on my iPhone the same day within an hour, and the total bill was less than I expected. Great customer service and a stand up guy. Would definitely recommend.”
“The tech was fine, though he arrived at 12 instead of 1 as scheduled. Also, I had a really bad experience with the automated system! Got caught up in a chat loop, and no option for an actual person to help me!”
“Super friendly and fast service. I made a mistake on a connector I wanted soldiered. He asked if I was sure and I said yes so he did a beautiful job but when I got home I looked and had made a mistake. I called and he was able to fix my mistake right away and with a smile. This is where I will have all my electronics repaired and so should you.”
“Reji at Hi-Tech was so much help with my hot water recirculation pump!!! He's cost-effective, responsive, friendly, and went above and beyond at every step. I understand people are frustrated that some of the up-stream providers (mainly GE) have a poor parts supply chain, but that has nothing to do with this local business. Reji has my strong endorsement, and certainly has my appliance repair work from now on.”
“This shop amazed me. It's not easy to find a TV repair shop anymore so support this business so we can continue to have services like this. We should not live in a disposable world.I needed a repair estimate for my TV for my warranty provider and I don't have a repair shop within 200 miles. TV City was able to take my information, pictures, and video of my problem and get me a written repair estimate for my warranty provider. Without the help of these fantastic people I would have literally been throwing away $1000.Thank you TV City for taking the time to help me and doing a great job in a very timely manner. I highly recommend the business and professionalism that TV City provides.”
“The store and the tech were great. The experience with Asurion was a nightmare. The manager Fox and other techs were all actually good at following up where they could be expected to. They also didn't have the tools to help with the insurance side. They had the parts and honestly thought it was going to be 2 hours and not 60 from start to finish.
Asurion took a 2 hour screen repair and first by having the only look up being my phone number which had been recorded in the account with an incorrect number, that the first 2 reps didn't even attempt to fix. I got the claim to the store after making an appointment with a rep. That claim botched and I had to call in. They canceled it but didn't say that was what they were doing and said they were fixing it. That was Friday. I had 2 events on Friday and Saturday that I wanted my phone for. It wasn't ready until I called on Monday and had to pay a second copayment and drive to my phone which I had taken to a store in Seattle because I was performing there but since it was after I left for the weekend I had to make an additional hour long drive pay an additional toll and buy another 1/2 tank of gas. I won't actively recommend people due business with Asurion but you have a monopoly on the cell phone insurance market so we have no choice”