Escape Outdoors is a store known for its excellent customer service and wide product selection. Customers appreciate how staff members, like Joe and others, are helpful and prompt in addressing questions and requests, whether through email or phone calls. The store offers a variety of popular jackets, including Canada Goose, with staff willing to go the extra mile by taking pictures and providing detailed information, even for customers who are not local. Orders are processed quickly, often arriving within a couple of days, and are packaged nicely. Customers have found the staff to be patient and professional, helping them find the right styles and sizes for post-Covid clothing or special gifts. The store’s helpful and friendly approach makes shopping a positive experience, making it easy for customers to find quality gear in time for special occasions or everyday needs. Overall, Escape Outdoors provides great service, a good selection, and quick delivery.
Vibrant store with plenty of outdoor choices and a great kids section. Management is very responsive and customer-focused
December 2022
Ordered a Canada Goose jacket online. Not living in WA, I called the store and asked if the SA could take some pictures of the jackets I was interested in. She couldnt have been nicer and took several pictures and took time to go over both jackets I was looking at. The jacket came within 2 working days and was packaged... read full comment
September 2022
I bought a jacket. There were many good products, and the staff were friendly.
