Gesa Credit Union is known for its caring and friendly staff who provide excellent customer service. Many customers appreciate the respectful treatment and the willingness of the staff to go above and beyond, such as helping customers when they are in need or taking them home. The branch in Tukwila receives high praise for its wonderful service, making customers feel like family. However, some long-time members express concerns about the limited number of branches, noting that the closure of nearby locations has made banking more difficult, especially for those who need to drive long distances. Online banking is mentioned as not being ideal for everyone, and suggestions for opening more small branches or talking ATMs are made to better serve customers. Overall, Gesa Credit Union is seen as a trustworthy, caring institution with a strong focus on customer satisfaction, though accessibility due to branch locations can be a challenge for some.
This branch (Southcenter Blvs) is apparently closed, per Gesa rep I spoke to today (in Eastern WA). Wish Google Maps would update this. Next closest is near SeaTac, or Panther Lake/Kent. North theres a mini branch inside a store in Kirkland (Safeway?).
June 2025
I've been there since it was Seattle public schools credit Union and the best help to me and I'm now almost 77 yrs young. Great service!
April 2025
Excellent customer service. Thank you, Hailey, from Tukwila Bank, for your time and patience with my application process to make the payment.
