At Sephora, all are welcome and what makes you unique is celebrated. Customers can enjoy a shopping experience with fan-favorite brands and affordable picks. The store offers fast and easy in-store or curbside online order pick-up. Many reviewers report a great experience and are seriously impressed with the level of customer service received. Staff members are described as nice, helpful, amazing, super helpful, and super knowledgeable. They offer assistance, take time to help find products, give personalized recommendations, and take feedback into consideration. However, one reviewer noted that there are not many staff available to help, and they were not greeted or asked if they needed help while looking around. Another mentioned that a cashier was rudely explaining where to find products after checkout. Overall, many customers end up happy with their purchases and plan on coming back.
My daughter and I have always shopped at both Ulta and Sephora. The last 4 items we wanted, were not at Ulta but were at Sephora. I can't try things on at Ulta as easily as I can at Sephora. I love that Sephora has all of applicators and cleaners for trying on and sampling items. We have officially become #Sephorians
December 2025
I came in to find the right shade of tinted moisturizer, the associate that helped me was very helpful, thorough and kind. I wish I remembered her name to give her a shout out! I love my new product as well, it was a great match.
October 2025
2025 Natalia was so nice and helped me and my friend 🥰 the girl with the Afro was rude
2023 Love this spot today 💖 amazing service w Miriam & Samantha
