At Sephora, all are welcome and what makes you unique is celebrated. Customers can enjoy a shopping experience with fan-favorite brands and affordable picks. The store offers fast and easy in-store or curbside online order pick-up. Many reviewers report a great experience and are seriously impressed with the level of customer service received. Staff members are described as nice, helpful, amazing, super helpful, and super knowledgeable. They offer assistance, take time to help find products, give personalized recommendations, and take feedback into consideration. However, one reviewer noted that there are not many staff available to help, and they were not greeted or asked if they needed help while looking around. Another mentioned that a cashier was rudely explaining where to find products after checkout. Overall, many customers end up happy with their purchases and plan on coming back.
I came in for honest feedback and help with my makeup and got it from both Manny and Cassie. They were both really nice and have great help
June 2026
So flavorful and great variety on the menu! Also the staff was sooooo friendly and provided great service. Everything is very reasonably priced. So happy we stopped by on a whim!
January 2026
My daughter and I have always shopped at both Ulta and Sephora. The last 4 items we wanted, were not at Ulta but were at Sephora. I can't try things on at Ulta as easily as I can at Sephora. I love that Sephora has all of applicators and cleaners for trying on and sampling items. We have officially become #Sephorians