Gerber Collision & Glass in Tumwater is a repair center that offers quality collision and auto body repair services for all makes and models, backed by an industry-leading National Lifetime Guarantee. They provide free written repair estimates. Customers consistently describe the team as very friendly, professional, helpful, and kind from start to finish. The service is highlighted as great, with fantastic work that leaves vehicles looking excellent, sometimes even better than before the collision. The staff is commended for being straight forward with information about repairs and cost, and for being very personable. They keep customers updated on the progress and are known for great communication. Many reviewers state they are highly satisfied and highly recommend the business. Specific praise is given for the team's aim to please, their willingness to accommodate out of the ordinary requests, and their effectiveness even amidst supply chain shortages. The turnaround time and service receive positive mentions. As one customer who is an insurance agent notes, Gerber Collision is recommended to get the job done right. While customers hope not to need collision services again soon, they affirm that this place will be their choice when required.
Friendliest group of people. Excellent communication. Excellent work
May 2024
Horrible customer service. Told it would take a couple of weeks really took a couple of months. Paint is now falling apart after about 5 months. Update they're definitely operating differently now. They have gone above and beyond to ensure that im satisfied
March 2024
Good experience. Emma was a great help and the whole team did a good job.
