Gerber Collision & Glass in Tumwater is a reliable auto body repair center known for its quality services and customer satisfaction. The shop provides a National Lifetime Guarantee on all repairs, ensuring peace of mind for vehicle owners. Customers appreciate the friendly and professional staff, particularly Kevin and his team, who are praised for their excellent communication and personal touch. Many clients have followed Kevin from previous locations due to their positive experiences, highlighting his straightforwardness about repairs and costs. The shop handles all makes and models, offering free written estimates and accommodating special requests, which is especially valued by customers who have unique needs. The turnaround time for repairs is commendable, even amidst supply chain challenges. Reviews emphasize the high-quality workmanship, with many stating their vehicles looked even better than before the damage occurred. Overall, Gerber Collision & Glass is highly recommended for anyone in need of collision repair services, with many customers returning whenever the need arises.
Friendliest group of people. Excellent communication. Excellent work
May 2024
Horrible customer service. Told it would take a couple of weeks really took a couple of months. Paint is now falling apart after about 5 months. Update they're definitely operating differently now. They have gone above and beyond to ensure that im satisfied
March 2024
Good experience. Emma was a great help and the whole team did a good job.
