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October 2023 by Mike Turner
greatest pharmacy in the world. helpful, talented, and so very friendly. if you don't use this store it will be your loss.
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October 2023 by Chanel Marshall
I am not only a patient but I am also an employee. So when this location switched from a rite aid to the BARTELL’S it became trash. I’ve had 4 separate experiences with this store since the change and every time I am discussed and disappointed. I came into the store waited at drop off for the technician to help me but I was ignored while they just continued to help everyone else regardless who came first. And when it was my turn they just walked away and finally the pharmacist came over and helped me because he saw that I was annoyed from being ignored from the incompetent technician. The time after that I went to two urgent care and had my RX sent over I waited about 15 minutes then drove over and asked how long the pharmacist said 30 minutes so I waited and when I got back it wasn’t ready so another pharmacist told me to come back later, they got it ready 20 minutes before they closed. They had all day to fill it. This last time I called for a refill early in the morning thinking it would be done later in the day but it wasn’t. It wasn’t even done until the next afternoon when I called them and asked if it was done. Then it was done 10 minutes after I talked to them. I will never come back to this pharmacy and I will never send any of my patients to them as well. This is absolutely disgusting and ridiculous.
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October 2023 by A Powell
Rude, SLOW, understaffed, terrible hours. They will close for lunch NO MATTER HOW MANY PEOPLE HAVE BEEN WAITING IN LINE. AND they constantly change when lunch is. At this point, we will be driving out of our way to a pharmacy who actually has staff to run the place. This place was great when it was rite aid.
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October 2023 by Ron F.
This Rite Aid now has the name Bartell Drugs on it. It was a great pharmacy as Rite Aid, with the most helpful and courteous pharmacists on duty. I've been going there for 10 years, and they would see me walking in the door, and by the time I got to the back of the store where the pharmacy was, they would have my prescriptions ready. I want to single out Vy and Quehn for their exceptional service. Now with the change to Bartells, the service has gone way down. The pharmacists on duty have no clue who I am, which is fine, i guess, but it takes them forever to find my prescriptions. Today I asked about getting a covid booster, and was told I had to go online to schedule that. Bartell is supposed to be a respected name in the Northwest, but this store was much better as Rite Aid. I will find one of the remaining Rite Aid's and switch my medications to them.
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October 2023 by Bui Tiffany
I had such a wonderful experience at Bartell pharmacy. The pharmacy staff treated me with the kindness and professionalism. They went out of their way to ensure I received the medication and information I needed. The entire team at Bartell was amazing!!I'm really amazed by how hard the pharmacy staff works all day long. I can't even imagine if I can do what they do. Their dedication is something I truly appreciate. It's disheartening to see bad reviews from customers who may not fully understand the hard work and dedication that goes into pharmacy services. The Bartell workers should be acknowledged for their steadfast dedication to delivering exceptional care and support to their valued customers. You all deserve a 5-star rating
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October 2023 by James Langkilde
Been here couple times for shots and meds. Great service and attitude towards customers! Most of these 1star reviews are just from people who have bad days and negative attitude towards others. Sometimes, waits can be long and busy... But hey, we are all human and the world doesn’t revolve around you. Just keep the positive vibes going so the flow can stay flowing. This place is awesome! ??
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September 2023 by Jay Nguyen
The dedicated team at this Bartell Pharmacy consistently goes above and beyond to provide top-notch care and assistance to us, the customers. Their expertise and willingness to address my questions and concerns have been a source of comfort during uncertain times when my doctor prescribed new medications. I would like to express my heartfelt appreciation for everyone in this Bartell store. Thank you for doing such an amazing job. It's unfortunate to see many negative reviews about our lovely pharmacy team, especially when my personal experiences have been overwhelmingly positive. While everyone is entitled to their opinions and experiences, I believe it's essential to provide a balanced perspective rather than complaining about others due to a lack of knowledge about how the system works.
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September 2023 by Zoe Kedrowski
I’ve gotten my meds filled at several different pharmacies in my lifetime and have had the best experience at Bartell. Staff is super friendly, meds are filled fast. Joshua the pharmacist is great - he’s very knowledgeable and answers all of my questions thoroughly. Would highly recommend!
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September 2023 by Todd Shibata
I was surprised to find out the RiteAid on Mildred street is now Bartell Drugs. I was really glad to see they retained many of same staff in the pharmacy. Everyone was very friendly and helpful as usual, including the new staff I didn't recognize from the previous store. Despite the store change, this will still be my go to pharmacy.
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September 2023 by lovewolfe gacha*
I absolutely love this pharmacy. I left my local pharmacy over a year ago bc the pharmacist didn’t know what they were doing. I have not been let down since I’ve been coming here every employee are kind, respectful, patient and answer any and all my questions (which there are a lot of them lol) I recommend everyone who is near by start using this location as their main one.
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September 2023 by Robb Constantine
In the (almost) decade I've patronized this pharmacy, I am convinced that this staff are, without a doubt, the most helpful, selfless, and professional people I have ever experienced. I don't go anywhere else. When I do, it's because they took the time to call another pharmacy because of a supply issue or some other thing outside of their control. I've seen them quell confrontation and satisfy awnry customers and provide helpful service to to everyone. Specifically, I'd like to recognize Quynh, Vy, and Kristen. They are absolutely wonderful. My only reservation is that I kind of don't want to share this place because I would then have to be ok with sharing their service with more people and I'm admittedly selfish about my sharing my finds.
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September 2023 by Mochi Loving Owl Man
Was receiving non-stimulant ADHD medication from here. I chose Bartells because some pharmacies don’t carry stimulants and I potentially needed them in the future. Bartell Drugs carries them for some lucky people, I however am not so lucky. They have a new post-Covid policy that they will not accept any prescriptions made via telehealth (at least for stimulants like adderall). I’m not certain how me having a zoom call with a provider is much different than an in person appointment? They also wouldn’t suggest other pharmacies that could help me. I think this is incredibly ridiculous and unfair to people who don’t have the time to wait for in person appointments. It’s also unfair to the ADHD community when there is a shortage on adderall right now anyway. I was so happy to support a local chain but I refuse to even shop here for everyday items now. Plus I heard Rite Aid bought them out and I don’t need to support Walgreens and CVS’s sad cousin. I’ll be supporting small local pharmacies from now on.
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July 2023 by Rachael Whalen
I walked in and the decor was the first thing that made me feel welcome, I saw clearly labeled coolers, electronics, and lots of food. It's previously been a rite aid. I bought a drink, was taken to a high tech counter that made it exciting to use the pos system.I hope this store does well. If you are cheap, have a poor attitude, parade you lgbtq status,or like to price check cashiers with I'm the customer so I'm right, please stay away from this store and go annoy value village across the street. This bartell drugs is a store for responsible mature organized and financially savvy individuals.
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July 2023 by J. N.
Ever since Bartells took over the service is significantly slower and they rarely have my medications in stock. It’s too bad because the Rite Aid here was great.
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May 2023 by Rebecca S
Bartell always has an interesting selection of snacks and other food options.
