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“I had such a wonderful experience working with Faau! She was incredibly kind and compassionate while helping me with my jewelry repair. Before moving forward with anything, she took the time to clearly explain all of my options and gave me a detailed estimate so I could make an informed decision.
What really stood out was her genuine warmth and empathy—she even connected with me over a shared interest in music and culture, which made the whole experience feel personal and human. It’s rare to find someone who brings both professionalism and heartfelt care to their work, but Faau absolutely does. I left feeling confident, understood, and grateful. Highly recommend her!”
“For a first time going into a business, this was probably the best. The gentleman, whose name I wish I had gotten, was super friendly, easy to talk to, extremely knowledgeable, and best of all it was such an amazing stress free environment. Had to pick up some maps, I’ll be back hopefully soon :D!!”
“After finding my old Timex in the junk drawer, I took it to Ken Walker Jewelry for a new battery and band. I love supporting local businesses. Excellent customer service!”
“If you want something or toget rid something, they got it, or they want it. Fair or better prices and trustworthy staff. A very nice store
Thank you I had very pleasant visit”
“Found Obsidian on Google and I'm so happy I chose them! I was able to make an appointment online same day, website was easy to use. The location is right off Pacific, easy parking. The inside has an awesome vibe, very clean too. My piercer was amazing, very friendly. Showed me a lot of different jewelry to chose from and he even helped me pick out what would look good for the piercing I wanted. The piercing itself only took a few minutes. Didn't even hurt!
I highly recommend Obsidian. Because of this amazing experience, we will be back! Thank you! A+++”
“Family run business. On entrance i was immediately greeted by very friendly staff. I needed to have my wedding band resized to which they replied no problem. They said it would be 2 weeks, but they completed it in one. The fit is perfect and they returned it to me looking brand new.”
“★★★★★
Jay was absolutely outstanding to work with. Professional, reliable, and extremely knowledgeable from start to finish. Communication was clear throughout the entire process, and he went above and beyond to make sure everything was done right. The quality of work exceeded expectations, and the attention to detail really showed. I truly appreciate the honesty, punctuality, and dedication. Highly recommend Jay to anyone looking for top-quality service — definitely a 5-star experience!”
“Fircrest Jewelers was closest to me in Tacoma and I came in for a new battery for my watch and it was so quick and reasonably priced! I will definitely be back since I have more watches that I'd like to wear again and just need a new battery!
They also had very nice jewelry and I was eyeing some jade pieces... Another time!”
“I can’t say enough great things about Savannah! From the moment I walked in, she made me feel welcome and truly listened to what I was looking for. Her expertise and eye for detail are exceptional, and she went above and beyond to make sure I found exactly what I needed. If you’re looking for a jeweler who genuinely cares about her clients, Savannah is the one. Highly recommend!”
“Great place, bought a blower for a great price, the two gentlemen in the front where great and welcoming. Definitely recommend stopping by whenever you’re in town.”
“I went to connections for a battery replacement for my watch. While waiting Carol showed me great selection of high end watches, she was a pleasure to talk to. Great service and value. I highly recommended.”
“I can't speak highly enough about the quality and care of work here. I came to Gold Dust with an idea about a ring I wanted made. All I had was a general concept and extremely rough sketch (basically just crudely drawn letters on a napkin). I needed help envisioning the final product. I knew someone with enough artistic talent could bring this idea to life, but I myself had a real difficult time explaining how I wanted it to look or showing examples for similar work. Falon listened to what I wanted, discussed options, and made a plan. Falon worked on a few different concepts. One of them was exactly what I had envisioned, perfectly pulling the idea from my head and making it real. After the initial model was designed, I was already on board. I was ready to purchase and move forward.
Falon had more ideas about how to change the design to improve the over-all look. She could have sold me the ring as is, but instead she took additional time to make multiple changes and keep working on the ring until she thought it was perfect. The end result turned out so much better than I could have ever imagined. She used her talent and knowledge to create something far beyond what my expectations were.
I can't imagine going to anyone else to have a customer piece made. They've earned a customer for life.”
“Im pretty sure I have never written a review for a physical store unprompted after an online purchase (only reviewed items on the likes of Amazon, etc)... But I was so inspired by this purchase that I had to look them up and write this.
First of all, I've spent years looking for fall themed drinking glass that doesn't break the bank. And I finally found the perfect pumpkin shaped glass.
I ordered 14 of them and wondered how well they might survive the transit through the postal service during peak.
They came so well packaged that they arrived beautifully. It's clear from the care of the packaging and a long hand written note that whoever packed them (Jenn) really cared about the product, my user experience and the planet - the note detailed the stainability and reuse of materials, which I appreciated so much.
I live about 2 hours away and this makes me want to drive down to Fircrest to visit the store.
Highly recommended. ❤️”
“Traja was amazing and extremely friendly, helped me finish up early Christmas shopping for my family. Can’t express it enough, ask for Traja when you come here”
“Been to this shop several times and it’s always been a good experience. So when my watch strap needed a little repair, I brought it in again today. Ended up chatting with Steven, the owner, and he was a super nice guy. He told me about his silver collection, and even gave me a few buffalo nickels for free! Couldn’t believe it. Will definitely be back here for more silver, watch repairs and jewelry.”
“Elke was fantastic! After my wife could not find a ring she like she worked with us to design the perfect ring for a mother's day gift. I would definitely go see her for jewelery needs.”
“I brought my wedding band to them as it was
missing a diamond in my ring they put a new stone in there and polished it very nicely! I actually had my Freemason ring to them as well and it looks Amazing! ❤❤❤ Thank you for your excellent service!”
“It was a perfect place to get my husband's Christmas gift engraved. It was affordable and it only took a day. I appreciated the convenience and speed. Really great engraving work. I would recommend for anyone looking to do something unique for their loved ones :)!!!”
“Tracy and her boss was absolutely patient and willing to answer questions and take the necessary time to meet my needs.
Thank you!
I will be back!!”
10AM - 5:30PM
6111 100th St SW, Tacoma
Jewelry Stores
“Best Place to go in Lakewood! Great jewelry selection, special ordering! And layaway, let’s just saw as a mom X4 and having them repair my grandmothers jewelry while being able to pay it off via layaway is a blessing! Go get grandmas gems fixed! And wear them!”
10AM - 6PM
8638 Pacific Ave suite 1, Tacoma
Jewelry Stores
“100% best place to go to sell diamonds, gold and just have a positive best case experience in the jewelry field! More knowlegeable than your best jeweler!!
Ben Portnoy”
“I really appreciate Stew, the proprietor. He's a very nice, laid back guy. He's helped me get a loan when I was in a jam. He's always been very fair and very professional. He is open to working with you as much as any pawn shop operator can, and I couldn't ask for anything more. Sometimes I just like stopping by to browse his stock and see what cool stuff he has to sell. I've been surprised by his inventory and it's cool to find a good deal unexpectedly at his store. Stew, if you read this, I'd like to say thanks man. You've really helped me out.”
“I went to BRC Tacoma this morning and sold a large quantity of my collection. Carina was very helpful, patient and knowledgeable on all the coin grades, values and very helpful.
The entire transaction was conducted quickly and efficiently. Thanks for a great experience!”
“We’ve worked with Michelle and the Kantor team 3x over the last decade and have always had a top notch experience. Oh, and how about that pricing! Thanks so much!”
“I would recommend this shop. The owner Mr. Michael is very nice, friendly and super helpful. He gave me a good appraise of my jewelries. I would come back here if I want to buy or sell jewelries again.”
9:30AM - 5:30PM
940 Broadway, Tacoma
Jewelry Stores
“The most wonderful couple owns and operates LeRoy. I had a pair of earrings put in new settings and they did gorgeous work. I’m so excited to wear them again!! There are also great ceramic gifts in the store along with cute knickknacks. Love this place!!”
“I took my ring that lost a diamond to Kiros Diamond in Lakewood, WA. John Peters, MFA Designer, is a highly skilled jeweler, and we were truly impressed by his craftsmanship and attention to detail. If you're looking for exceptional quality and beautifully crafted pieces, we highly recommend visiting John at Kiros Diamond.”
10AM - 5PM
3823 N 26th St, Tacoma
Jewelry Stores
“This store has a beautiful mixture of gifts, artisan items and name brand items. I appreciated being able to buy a Shinola clock locally. The staff is friendly and doesn’t “hover” over their customers but are available when you have questions. Quality products, service and accessibility.”
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“They are the best. They have tons of options, work hard to find what you're looking for, even on a super fast deadline, and go above and beyond typical customer service. Very grateful!”