Protec Security & Smart Home, based in Tacoma, WA, is a locally owned security company that specializes in residential and commercial security systems. They offer a range of services, including security systems, cameras, smart home technology, and video surveillance. The company is known for its commitment to customer care, providing the latest technology with a personal touch. While there have been some operational challenges, like moving locations and slow property transitions, the company has shown responsiveness and dedication to resolving issues. Customers have praised the free consultations, where professionals patiently assess security needs and provide detailed recommendations. In particular, one customer highlighted the exceptional service from a staff member who ensured their security system was installed correctly, even going the extra mile to replace a component at no additional cost. Overall, Protec Security & Smart Home has received positive feedback for their attentive service and expertise, making them a recommended choice for anyone looking to enhance their security solutions.
Erick was excellent. Very professional and took care of all the issues.
February 2023
Devin is awesome! Gave me the details I needed and made me feel comfortable with our new setup!
October 2021
Local personal service. These guys are awesome, provide top notch service, have state of the art equipment, and are always there whatever you need. Bubba is the best!
