Cascade Village Ace Hardware is a friendly and helpful neighborhood store dedicated to serving its community. Customers appreciate the friendly staff who are always ready to assist immediately upon entering the store. Employees are known for being knowledgeable and kind, guiding customers directly to what they need, whether it’s stove pellets, alligator clips, or a carpet cleaner. Many reviews highlight the excellent customer service, with staff often loading purchases into cars and making shopping easy and convenient. The store features a clean and well-organized space with displays that include useful items like cups, which customers find appealing enough to purchase as gifts. Prices are considered fair and comparable to larger chain stores. Customers often leave feeling satisfied and impressed by the personal attention and helpfulness of the staff. Overall, Cascade Village Ace Hardware is seen as a trusted, local place where helping customers is the top priority, making it a go-to shop for a wide range of needs.
I love this place. They don't always have what I need, but their customer service is second to none! They need a bigger store, but same staff.
September 2025
Thank you George for letting me reserve a small Rug Doctor to rent, and to Keith for processing my rental and purchases. Outstanding customer service and the carpet cleaner worked perfectly for our 1 bedroom apt. Cleaned and returned to the store with gratitude. Stay cool Ace. 😎 👍🏾
September 2025
Very helpful staff. Helped me find what I needed quickly at a reasonable price 🙂
