Hapo Community Credit Union provides financial services to members in Washington and Oregon. Reviews highlight positive experiences with helpful and friendly employees who are pleasant to answer questions and provide information. Specific interactions for services like motorcycle and auto refinancing are noted as being handled efficiently, with everything taken care of in one visit. Employees are described as wonderful, excellent, smart, and able to relate well to members. Some feedback mentions operational inconsistencies, such as a branch or drive-thru closing before the posted hours, which has caused confusion. A follow-up on this issue was appreciated. A clarifying point was offered that a drive-thru may appear closed but assistance is available by ringing a bell, as lights are motion-activated. A suggestion was made to update online hours for accuracy. Overall, the credit union is recognized for helping members achieve their goals and making dreams come true.
Sonia and her trainee sorry forgot her name (long brown hair) - amazing. You can tell Sonia is really good at her job. She was insanely patient and genuinely kind with her trainee and with me.
July 2025
Will made a difficult situation easy for me he always answers my questions so patiently and gave me some great suggestions hapo is my number one bank and hes a big reason why =-)
January 2025
Will was very helpful and guided me through the process of a transfer of funds from one member to another. I appreciate his patience and professional attitude throughout my visit. Thank you,
