iQ Credit Union receives positive reviews from long-standing and new members. Customers highlight excellent customer service, describing employees as polite, helpful, patient, and friendly. Specific services praised include help with insurance policy changes, home equity loans, notary services, and in-person deposits. Members report a smooth process for opening accounts and obtaining credit cards. The mobile platform is called great, the drive-up ATM convenient, and interest rates on accounts are good. Many note a significant, positive difference compared to previous financial institutions, with one member emphasizing a "night and day difference." Service at branches, including Van Mall, is frequently commended for being excellent and efficient.
Great credit union banking service with higher dividends offered to member
April 2026
The girl that helped print my new card today, super awesome! put me in a way better mood with her personality, such a long day wish I asked for her number LOL
December 2025
Hunter was very friendly and knowledgeable! It’s the sort of experience that reminds me why iQ is different from other banks I’ve used
