JCPenney at Vancouver Mall is a long-trusted shopping destination for style, quality, and value. It offers a wide selection of affordable fashion, including true big and tall clothing, as well as home decor, beauty, and accessories. Many customers report friendly and excellent service, with specific staff members noted for being prompt, helpful, and lighting up souls. The store features exclusive brands like St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie. However, checkout can be slow with long wait times, sometimes taking 15 minutes with only one cashier, so it is not ideal for those in a rush. Overall, it provides a great shopping experience for everyday needs, with particular praise for its helpful staff and affordable prices.
Wonderful place to shop and kind workers. Eliza was so helpful and patient on finding me a nice dress for a wedding I’m attending and took the time to find the perfect shade match. I will definitely come back again.
June 2025
Very trendy clothes and I will always shop here for work clothes.
May 2025
I haven't shopped at Penney's in several years but was pleasantly surprised at how affordable they still are and they have true big and tall clothing for men and women. Friendly staff to help if needed.