Metro by T-Mobile, located at 14415 SE Mill Plain Blvd C120, offers unbeatable prepaid plans and a great selection of 5G phones from brands like Apple, Samsung, and OnePlus. Customers consistently praise the friendly and knowledgeable staff, highlighting their patience and helpfulness throughout the purchasing process. The team takes the time to explain plan options and phone features without any pressure, ensuring a smooth and stress-free experience. The store is clean, well-organized, and provides expert advice tailored to individual needs. Additionally, customers appreciate the reliable service, noting how staff members go above and beyond to resolve issues, such as billing problems, by contacting customer support directly. Overall, Metro by T-Mobile is highly recommended for anyone seeking honest service and quality products.
Once you get involved with an associate, then it's great. Under staffed and lots of customers equals a long wait. Not something that staff can control. Only reason for 4, instead of 5 stars.
September 2026
Khan was very helpful. Excellent Service !
August 2026
I have dealt with several MetroPCS employees over the years, never really felt that my needs mattered at all to them. I was thinking about changing carriers my interactions have been so negative. But Khan at the Metro store on SE Mill Plain was absolutely awesome. He not only helped me with my issue, he went above and beyond!