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Mobile Phones
“Broke my phone screen, went in and they found a way to help me out. They were very helpful and good attitude. I have been going here for years, and will continue to go there for my phone needs!”
12 - 4:01PM
9014 NE Hwy 99 Ste 104, Vancouver
Mobile Phones
“Got a chance to work with three amazing guys there who paved the way, and made it easy to switch. I decided to get a tablet, a new phone, and internet. Definitely saving enough to justify the switch in providers, with no reduction in anything!”
“I rushed to this location right when I got off work and got there literally 5 minutes before they closed, and I felt terrible. But I walked in, nearly crying out of frustration, and was SO kindly greeted by Zuko! He was so nice, kind, understanding, and helpful! I apologized repeatedly about coming in so close to closing time and he understood where I was coming from and assured me it was okay. ON TOP of the GREAT customer service he literally fixed my sons phone by 7:02pm. Within MINUTES he fixed the issue I was dealing with all day. I am still so grateful that he was there today because I was in the verge of tears and he helped, joked, made me feel better, and was genuinely a kind person. 10/10 would recommend this location because of Zuko. Give that man a raise or a promotion.”
“My man know his shit when it comes to not only sales, but customer satisfaction. He's a good dude. Good prices. Great offers. If you ain't first, ur last. Now go sell your shit”
“Adam G. did an amazing job handling a complex situation. He was very professional and helpful. I appreciate his great customer service and making sure we had a good experience.”
“Caleb was absolutely terrific. He was very patient with us older customers. He took the time to review our plans to ensure we had the most cost effective bundled plans. He also assisted us in ensuring that we did not have any unnecessary applications. We really appreciated him.”
“I had a random problem with my iPhone’s camera. I talked on the phone with someone and he troubleshooted with me for 10 minutes. I didn’t end up needing a repair, it was something I was able to fix in settings. Who I spoke with was so helpful and knowledgeable.”
“Great store! The owner is very professional and respectful. Went there to buy a samsung s21+ the price was fair and the condition was as described. Would definitely recommend this store.”
“Once you get involved with an associate, then it's great. Under staffed and lots of customers equals a long wait. Not something that staff can control. Only reason for 4, instead of 5 stars.”
“Great deal
Representative there helped me to migrate to t mobile and got a new phone just paying $25
Helped me transferring all my data she is so kind and helpful
Appreciate her service and support.”
“We came in today to get a sim card switch and expected to have to pay extra money. Jarred took the time to not only give us the best possible price and deal on their services, but was also super patient with my husband's multiple and kind of nitpicking questions.”
“Haddasa and Jerrarad were incredible to work with. Best service I have ever received from Cricket. Knowledgeable,kind,and patient. They deserve a raise. I felt they cared. Blessings”
“Nichola delivered a very friendly and welcoming customer service. She showed attention to detail, she was empathetic and respectful. Nichola was always actively listening to my questions and concerns and she responded promptly.”
“Grace (manager) was the highlight of my week! I had had the WORST experience with AT&T on line and I went into her store and she was so kind, knowledgeable, calm, validating and just handled my every concern and because of her, I will stay an AT&T customer. Shelly Coe”
“Angelo has been amazing today!!! He saved me money, he listened and answered my questions, and was super kind and funny when I went into the store. Thanks so much Angelo!!!!!”
“My family and I had a great experience with Alex! Please ask for him when you visit. He is very knowledgeable and patient! He wrote out my plan choices on paper so I could make the best decision, answered all of my questions, and stayed over an hour past closure to ensure my plan was set up and two new phones were working properly! Talk about dedication! Thank you, Alex!”
“In the past I have not been particularly impressed with the employees who have helped me. My experience was much more pleasant and the person who waited on me was helpful and professional. Helped me find a cover for my “older” phone.”
“Extremely nice and helpful in an emergency. Mom lost her phone and we had to buy a new one same day. Explained to my mom which phone was the better option for her considering her budget plus got a deal on headphones for her new phone.”
“Metro by T-mobile at Andresen (across the street from Living Hope Church iam very blessed I met Mirza who gave me excellent customer service, ABOVE AND BEYOND!
AND HE HAS FRAGRANCE FREE ATMOSPHERE & COMFORTABLE CHAIRS”
“Donald is an excellent worker with fantastic customer service. My first time in took about 5 hours but Donald was patient and kind and helped me every step of the way. My next time in I was helped by Donald again and he showed the same amount of care. Fortunately I was in and out in less than 20 minutes and my problem was still taken care of fast and efficiently.”
“Elijah was able to help me with issues I had with my phone service that 2 other Verizon stores weren't able to. Big ups to his knowledge and helpfulness throughout the entire process. 6 stars of I could!”
“Awesome young man that was so helpful. He was very knowledgeable with his work but his new person was having a hard time on picking g thinks up. Which caused us to wait awhile. Of course it wasn't their fault because any other day they would not have been as busy. Other great service.”
“My husband and I have had such wonderful care with Shaik he has such a wonderful personality and explained every thing we needed to know. I so much appreciate him. Such wonderful customer care.”
“I had a fantastic experience at this AT&T location! The staff was super knowledgeable and took the time to answer all my questions about my plan and devices. It's always nice when you feel valued as a customer!”
“JUST WAITING TO SAY THANK YOU MORGAN FOR YOUR HELP
I had problem with my app on my phone
& MORGAN help me so PROFESSIONAL ,THANK YOU AGAIN ? ???? !!!!! !”
“I needed a new phone and got it set up perfectly and efficiently! The service was incredible, I think his name was Micheal. But, I will definitely return if I need help or a new device! 😁”
“The store was very professional and helpful. Noah ,who was my store associate, took his time with me and was very informative. I had so many indecisions about what I should get and he made me feel comfortable and never pressured me. My phone upgrade was very easy and smooth.”
“Going into a store you expect to be hit with high sale pitches. Not this time. We were greeted by Matt and then helped by him too. He was friendly, helpful and very knowledgeable about the products and fixes we needed. Thank you for your time.”
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“Highly recommend this store and specifically LOGAN! He helped us add a few lines to our family plan and was completely transparent about every charge and fee and what he would do or not do whether it was at his benefit or not. Typically I leave phone stores feeling ripped off or unhappy and I left knowing what my new bill would be and have loved my new phone and watch. He also got us started with new Verizon internet that had perks that dropped some of our other bills enough to cover the new phone, watch and lines we added. I will add that he reached out about a week later to check that everything was working properly for us too. GREAT customer service!”