Performance Home Medical is a trusted provider of home medical equipment, specializing in Sleep Therapy, Home Oxygen Equipment, Respiratory Ventilator Services, and Continuous Glucose Monitoring (CGM). The staff is known for being prompt, professional, and caring, offering thorough assistance to help customers with their medical needs. Several reviews highlight the kindness and dedication of team members, such as Ruben, who provided thoughtful and flexible service for CPAP setup, and Marie and Robert, who quickly resolved insurance issues to ensure customers received their equipment on time for special occasions. The in-office appointments are described as quick and easy, with staff making sure clients understand how to use their new devices. While most experiences are positive, there are occasional delays and communication issues from the warehouse, especially with shipping supplies and equipment. These issues were often resolved through proactive staff members, particularly in the Vancouver office, which helped maintain a high level of customer satisfaction. Overall, Performance Home Medical combines clinical expertise with friendly, reliable service, making it a recommended choice for those needing sleep therapy, oxygen equipment, or other home medical supplies. Customers appreciate their dedication to meeting individual needs and ensuring a smooth experience.
I’m so glad I decided to get fitted for a mask here. Office is clean and professional. Appt started right on time. Ruben was super helpful, knowledgeable and kind. I feel confident that I’ll have a better sleep tonight than I have had in awhile :) Thanks!
September 2024
Great service! Customer service was fantastic and explained very well.
September 2024
They were very helpful and I'm excited to try out the CPAP.
