PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products both in stores and online to meet the needs of various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up items at local stores within two hours. Many locations provide additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption opportunities. The stores are well-stocked, clean, and safe, with friendly staff members who are knowledgeable and welcoming. The grooming team is praised for doing a wonderful job, and the staff often greets pets warmly. Customers appreciate the healthy, thriving animals, especially fish and small critters. However, some note that prices can be higher than other stores and that assistance in certain sections might be limited at times. Overall, PetSmart is a convenient one-stop shop for pet supplies and services, with a variety of options to care for pets.
A bit spendy, so I suggest the wellness plan if you can afford it, but top notch staff!
March 2026
It was fun! We have been there twice now and enjoyed the caboose!
February 2026
Excellent customer service. Very cheerful and helpful! Has the brand my son's dog eats. Will definitely shop there again! Turns out my son's three year old cattle dog has stomach issues so he had to switch her to raw food. Thankfully PetSmart has that as well!