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June 2025 by Carolyn Ackerman
I have been processing with TMC for about 4 years. The owner is making a special trip to my shop to work on some glitches with me. They have been a reliable processor and am happy to be staying with them. Thank you Cheri!
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June 2025 by Larry Warner
We, (Absolute Electric Inc), have been using Total Merchant Concepts Inc since 2004. They have gone above and beyond for us. We have compared fees and other items and they have always stood out as the best option for us. Any questions or areas that we did not understand, they explained in detail. Even when going into their location, nothing but smiles and great people to work with. Grateful to use and have their services onboard. Larry, Absolute Electric Inc
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June 2025 by Nicol
I’ve used TMC for merchant referrals for two credit unions. They are one of the best! When referring credit union members for merchant services you want to be sure it is a reputable merchant processor and I trust them explicitly! Staff are also very responsive and extremely friendly!
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March 2025 by Christina Kor
I signed up with Total Merchant Concepts for credit card processing for my online store, and the experience has been nothing but a headache. While the initial setup was fine, everything fell apart afterward. Every time I called for support, I was passed around to a different representative who had no clue about my situation. No one seemed to communicate internally, and I had to explain my issue over and over again.
The lack of organization and consistency caused me so much frustration and anxiety that I wouldn’t recommend this company to anyone. If you need reliable and competent service, look elsewhere.
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March 2025 by Jim McDonough
TMC has the friendliest staff in the business. They are super helpful and always there when I need them. I would highly recommend TMC to all my fellow business associates. I love my TMC Team.
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March 2025 by Jeremy Overturf
The TMC team is wonderful to work with. Everyone there provides a top notch service experience, it's so nice to talk to a real live person when it comes to credit card processing. They're quick to help you solve any issues. We used them for many years and processed millions of dollars in our service company, never had any issues. Wouldn't hesitate to recommend. Hope and Cheri are who we worked with the most, amazing, caring people.
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March 2025 by Michelle A. Thomas
Cheri, Bella and Denise were friendly, interested in our success and determined to assist us in every way. I want to thank them all for their caring attitudes which is so rare these days. They and all at TMC are who you want to partner with. Thank y’all so much!! (From Texas & Your Favorite CPA team)
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March 2025 by Bryon and Elizabeth Flood
I’ve been using Total Merchant Concepts for my credit card processing needs, and I couldn’t be more impressed! From start to finish, the entire experience has been seamless. The setup process was incredibly easy, and their user-friendly system made getting up and running a breeze.
What truly stands out, however, is their customer service. Every time I’ve had a question or needed assistance, their team has been quick to respond and incredibly helpful. They’re always professional, knowledgeable, and willing to go the extra mile to ensure everything is running smoothly.
The best part? Their pricing is transparent and reasonable, with no hidden fees or surprises. It’s refreshing to work with a company that values honesty and integrity.
If you're looking for a reliable, easy-to-use credit card processing solution with exceptional support, Total Merchant Concepts is the way to go!
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March 2025 by Josiah Tate
Total Merchant Concepts has completely transformed my experience with payment processing. Their transparency, exceptional customer service, and commitment to helping businesses save money set them apart from the rest. From a free statement review that uncovered hidden savings to a seamless transition with tailored solutions, they made the entire process stress-free. Their support team is always available, ensuring I feel valued and empowered. Cheri Perry, is just a joy to work/talk with, I couldn't have asked for someone better.
Since partnering with TMC, my payment efficiency has improved, costs have decreased, and I can confidently focus on growing my business. I highly recommend them to any business owner seeking a trustworthy and customer-centric payment processing partner!
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May 2024 by toby Huston
After over 10 years of processing with this company and having FULL TRUST In them I am SICKENED TO LEARN THAT I PAID $48,000 in FEES LAST YEARI reached out to two different random processing companies for a quote, I found the first would save me about 30% and the second saved me over 1/2!!I am now happily processing with a new company and have notified TMC that I will no longer be using them ..I asked over a month ago for the proper cancellation process which they didn’t ever send.. today I found. That they charged my bank $191 for random fees for a month that never used them even one time..Today the owner Hope reached out to me that she would love to have me back and that they plan to charge me over $500 for cancellation!!Ha!!Wonderful people!!
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March 2024 by Mark Racowsky
I needed the TMC services for no more than a 4-hour showing, being a hobby artist displaying his work for a pre-Christmas sale at a friend's boutique. I was certain Total Merchant Concepts Inc would not want to bother for such a small return. I was totally wrong. Not only did the advisers assigned me help me get set up, they did it with care and enthusiasm. I received cheerful, expert, step-by-step instructions setting up my card reader including a walk-through sample "purchase" using my own card and then backing the purchase out illustrating a refund. I've never been a merchant, so these operations were completely foreign to me, but the Total Merchant Concepts Inc team brought me confidence and on the night of the showing, every transaction went off without a hitch - even debit cards. It's an absolute do-it-again for Total Merchant Concepts Inc next year when we repeat the show.If any question remains, I wholeheartedly recommend Total Merchant Concepts Inc for point-of-sale card transaction systems.
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January 2024 by Culpeper Dental Associates
Excellent customer service. Half the price of our old processing company. Could not recommend more! Alex is my contact and she is still checking on me!
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December 2023 by Caleb Yeykal
Daniel has been great to work with. Excellent customer service.
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December 2023 by Wayne Singleterry
TMC has provided the best experience with processing I have had in 28 years of self employment. Their attitude and response to local businesses is truly a hallmark of their commitment. I couldn't be happier with the assistance and hoop jumping the Daniel Atchley did to expedite getting me set up and running. The costs and fees have been greatly reduced and it's nice to hear a smile on the phone if and when I have a question. Very pleased with the change over to TMC.
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December 2023 by John Palomarez
TMC is the best to work with if you have issues. They do there best to help and they are always there to help! Bella and Hannah are the best!
