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February 2023
Client Service Consultant, Jakob Diaz, assisted me with several issues. he was extremely helpful, patient and the epitome of professional. impressive customer service
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December 2022
Staff at this location is not welcoming to customers and acts like they are being imposed upon when it’s your turn to be helped. This entire branch is in need of a customer service overhaul. Staff just doesn’t care.
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August 2022
What kind of a Bank removes coin counters from their branches? Also when you have one teller working the window and she has 10 people in line waiting, why can't the branch manager help out at the teller window? So much for customer service at US Bank. Branch: 7003 NE 40th st, Vancouver WA 98661