Vancouver Hyundai

Auto Repair
Hours: Vancouver Hyundai is a Hyundai dealership serving the Portland Metro Area, offering a wide selection of new and used Hyundai vehicles, including popular models like the Sonata, Elantra, and Santa Fe. The dealership's sales team is known for being friendly and helpful, answering questions quickly and providing good service even when customers decide not to purchase. Customers appreciate the staff’s eagerness to assist and their professionalism. The service department is generally friendly and informative, with staff willing to explain procedures and ensure a smooth experience. Many customers have had positive visits, especially for recalls and routine maintenance, with some praising the staff’s welcoming attitude and the comfortable waiting areas. However, there are some concerns about service scheduling, which can be busy and require long waits or multiple appointments for routine tasks. Additionally, some customers have expressed frustration over missed routine maintenance, such as cabin air filter replacements, which they had to handle themselves. Regarding vehicle quality, some reviews mention that Hyundai cars are of low build quality and not very reliable, comparing them to slightly better Kia models. One customer experienced a delay in service calibration that took a week, which was seen as excessive. Overall, Vancouver Hyundai is recognized for good customer service and helpful staff, but some issues with service consistency and vehicle reliability are noted.

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1. Vancouver, Washington