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“As far as storages go, it's got great hours [open to 11pm every night]. The staff is really laid back and don't come check each unit every 30 minutes and don't bug you while you're tending to your belongings. They don't care if you are sitting and taking a break... like public storage. They have a bathroom to use during office hours . You are supposed to be out by 11, but if you lose track of time and are there to 12, they don't seem to mind this. There is ample parking that is covered. Your not supposed to use their trash bins, but after hours I always sneak a few things in there... no problem. The units are very secure. The tenants are very respectful and quiet and private. They have many carts for moving your stuff [not just 2 broken ones]. So overall this place has a great sign up incentive [extra months or cheaper price]. They have never once raised the rental fee since being there for 5 years now. I keep to myself and they to theirs and aside from its storage in Seattle which is expensive and a waste of money no matter how you look at it ..... but if you gotta choose a place.... I feel this is a fair bet! You won't be dealing with petty bs like most of them do and I'm very appreciative of this.”
“This place could be better updated in looks but service is great. Kim has been very sweet and accommodating. My sister had reserved a U-Haul for us to move and Kim was so nice to help us bring the rental equipment and vehicle up for us. The has could have been better but it was mentioned that gas gets compromised during night so always take of the dash if we return after hours for our records. Other than That, Kim has been great. I would rent from there again.”
“Very friendly, hassle free check in and drop off. They didnt have the truck that i originally reserved, but they more than made up for that! They are on the pricier side, BUT was willing to pay a little more for a better quality truck and customer service!”
“It was my first visit to United Rental's, and it was absolutely amazing. Miranda was exceptionally wonderful, and I will be returning in the future when I find myself in need of another equipment rental!”
“The most excellent mechanics and service honesty good quality internally good people all the way around a good businesses and for anybody would be to do business with these people”
“We needed to store our things while our new apartment was being made ready.We rented a U-Haul truck and Self storage. The rates were very good, and there's a discount if you get the truck and storage at the same time.If you want to save considerable money over the cost of hiring a moving company, U-Haul has very good options for you.They have packing boxes, pads, dollies and everything you need to make your move.You should definitely consider using U-Haul.”
“I had reserved a moving van, but it had broken down. Unfortunately, when I arrived, they didn't have one available that size to substitute. Fortunately, they immediately telephoned the nearest dealer, about 10 minutes away, & my needs were met right away. They were most friendly & helpful. When the need arises again, I will choose to use their services.”
“Ready as I expected,of course, knowledgeable employees, friendly, great inventory, well maintained, a Joy to rent at this location, so much I decided to rent again ?”
“Loved my experience with them. Had to drive a van over the pass and was nervous how the van would handle(it's 70mph. Can be windy,icy etc...). It handled great for a first timer I would definitely return again.Radio was great as well,inside was pristine and staff was friendly I was even late and it was no problem for them,thinking of checking rates at the storage facility. Most definitely would return. Also the windshield wipers came on automatically which could have been a huge safety issue fumbling around at 70mph trying to figure out how they worked and found that to be super-duper cool!”
“Had a pleasant and seamless experience renting a van here. Location is great to pick up from if moving to Seattle. Owner is friendly and made renting experience enjoyable (she also has a cute dog!). Will rent from here again if I need to move large items.”
“Though in an odd location the staff here at the time were super chill. Rented a Uhaul at the beginning of the day and needed to have it back by 2. Ended up turning it in about 2:20 and the guy was chill and didn't charge extra. Can't say everyone would do that but I'm grateful.”
“Karla is an absolute superstar! Today i rented a truck from this location. My time for pickup was towards the end of the store's hours and i was running behind schedule. When i walked up, staff was leaving and had already locked up for the night. Karla saw me walk up to the door and answered with a smile asking for what I needed. She swiftly invited me in to help me out. She was kind, professional and efficient. It seems rare to see someone go over the top to help someone like this and Karla's demeanor was extremely refreshing. I will be sure to use this location for all moving needs from now on!”
“Had an overall great experience. The gal behind the front desk was very helpful, and her lil dog was a real crowd pleaser! The assistant who attached the trailer for me when I picked up and dropped off was incredibly polite and very professional. Having been there several times prior, this was by far my best experience. Your staff is doing it right!”
“I brought my Subaru Forrester to U-Haul and this location in Burien could install a trailer hitch the next day. I was nervous at first but I found myself very relaxed by the professional customer service that they provided. Carlos installed my trailer hitch. He told me it would only take about an hour or less, and it was much less. About 30 minutes. Very nice folks! I would recommend this place to anyone looking for a good trailer hitch install. This was my first!”
“I needed a cargo van for only a few hours. The reservation process was quick and straightforward, the person onsite was friendly and provided quick service, and the truck was modern, clean and smelled fresh.”
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“Vashon Trucking delivered my refrigerator and did a sterling job. They managed to thread it through the smallest of doors and place it in my kitchen in perfect condition. Nice guys, hard workers. Showed up nice and early and started the day off right.”