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September 2023 by Kevin Hoffer
Best repair shop in the state! I hear they have awesome technicians ?
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June 2023 by Joe C
Best autobody, collision repair shop in town. They do amazing work. They are usually very busy and backee up on with because of it though but it's worth the patience
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March 2023 by Isaac Baik
These people will take care of you, turns out it has decades of history taking care of the Walla Walla valley. Chad, Dena, Matthew and Jeff will make sure you’re all set.I’ll be recommending all of my friends and family to go here.
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March 2023 by Sam Shelton
Incredible service and capable staff.Chad Smith is a true professional and has won my business for life. He’s a great guy. Referring anyone I know to NW Collision!Service: Body & Trim
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February 2023 by D31
Very nice people they held onto my car for space, while it was being determined a total loss or not great people !
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December 2022 by Carol P.
While backing out of my driveway, I ran into a board sticking out of the back of a parked truck which left a hole in the rear panel. I got estimates from three places and decided to go with Northwest Collision. The estimate was about the same as the other two, but I liked the customer service. The receptionist was friendly and helpful, both in the waiting area and on the phone. The estimator clearly presented options, and I was informed of problems and progress along the way. They had a driver available to take me home and pick me up while the car was in the shop which was a huge help. I would certainly recommend them.
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November 2022 by Lisa Bourne
I was traveling home to Seattle when a deer ran directly into the front of my car. It totally damaged the hood and grill. The hood would not stay down if I drove over 30mph and I still had 285 miles to drive. I went to Northwest Collision for some advice and help. They are awesome. Immediately assessed the damage and what they could do to get me home. Fifteen minutes later I was on the road. I was able to drive safely and with the speed limit. They did not charge me for the fix saying "this is what we do here". I wish I could have stayed in town and have them do the $7-8K work that is needed. They blessed me by knowing I could drive safely. They blessed me by being willing to help me immediately. This company cares. They are certified and knowledgable. If you need a collision repair Go To Northwest Collision in Walla Walla, WA Jan TjenosService: Body & Trim
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November 2022 by Teeny M.
They are, by far, the best professional car repair place to go to. I had a small, Nike shaped scratch on the passenger side door. I stopped by and they told me how expensive that scratch would be to fix. The other option would be to get a paint repair kit, which I did, from the Ford Company. I stopped back and they put it on, without an appointment, and no cost. They will get my recommendation to anyone in need of a repair.
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November 2022 by William
Very clean facility They do great work
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November 2022 by JAN TJENOS
I was traveling home to Seattle when a deer ran directly into the front of my car. It totally damaged the hood and grill. The hood would not stay down if I drove over 30mph and I still had 285 miles to drive. I went to Northwest Collision for some advice and help. They are awesome. Immediately assessed the damage and what they could do to get me home. Fifteen minutes later I was on the road. I was able to drive safely and with the speed limit. They did not charge me for the fix saying "this is what we do here". I wish I could have stayed in town and have them do the $7-8K work that is needed. They blessed me by knowing I could drive safely. They blessed me by being willing to help me immediately. This company cares. They are certified and knowledgable. If you need a collision repair Go To Northwest Collision in Walla Walla, WA Jan TjenosService: Body & Trim
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November 2022 by Mark Browning
Great experience with Northwest Collision. They provided solid, consistent communication throughout the process. Our car was done when they said it would be and looks great. Highly recommend!Services: Painting
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May 2022 by Lura Cooper
Very professional and helpful. Body work on my car is fantastic. You would never know the car has been damaged. Dealt with my less than helpful insurance agent me. I highly recommend this business.Service: Body & Trim
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February 2022 by Amber “Tigger” Burks
Always a great experiance. ... they make the horrible more managable.
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December 2021 by Will Manuel Jr (Maddog)
Well about a month ago a deer hit my car and I took it into them to get the work done and they did a fantastic job my car looks spectacular if I Ever need any work done I will come back to them
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August 2021 by teddy
I usually don't leave reviews but I just took my car in today and I had the nicest experience! The workers there are very sweet and fixed my issue in no time. My bumper was dangling and they fixed it great! Will definitely go back for any future auto work and will recommend the place to all my friends!Service: Body & Trim
