PostalAnnex+ is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate how kind and accommodating the employees are, often going out of their way to assist with various needs. One customer shared that even when their elderly mother, who is not very tech-savvy, needed help returning a package to Amazon, the staff member named Nellie was very kind and willing to help tape the package and put on the label. Others mention that the staff is patient and understanding, even when customers are frazzled or unprepared. Many customers have been long-term clients, with some visiting regularly and feeling confident in the knowledgeable assistance they receive for their shipping and mailing needs. The staff's friendliness and willingness to help, whether dealing with packages or managing PO Boxes, consistently leave a positive impression. Overall, PostalAnnex+ is highly recommended for its exceptional service, making customers feel valued and cared for during every visit.
