“They have a shop dog = 10/10 already.
Rating is only improved by their knowledge and communication with me about vehicles and my options. Really appreciate the level of customer service they provide and can’t see myself going anywhere else in town now.”
“We called Walla Walla Transmission Specialists 5 mins before they closed and Ryan still came out to where the truck was parked fixed it in a matter of minuets and we were back on the road to Seattle. Can't thank him enough, they do a fantastic job. Thank you!”
“I had an excellent experience here! Audi quoted me over $7,900 and even wanted to add another $250 diagnostic fee. This shop completed all of the necessary repairs for only $3,000—less than half the cost of the dealership. They were kind, efficient, and had a quick turnaround. I really appreciate their honesty and the quality of their work. It’s such a relief to find mechanics I can trust, and I’ll definitely be coming back.”
“I had Steve fix my transmission years ago , 1999 ram 2500, the 2nd gear band had broken, I went to numerous dealerships in the area including tri-cities none of them could tell me what was wrong they all wanted to test into it first then figure it out. I took it to Steve , he drove it and immediately knew what the issue was. So I had him fix and beef it up with all heavy duty components, it had 122,000 miles at that time, years later I sold the truck with 242,000 miles on it and never had another issue with the transmission, he did great work then and from what I’ve heard he still does .”
“Tim was thorough, honest, timely, and very forthcoming. I appreciated him being willing to demonstrate exactly what was wrong and how he planned to fix it. He also went out of his way to save me time and money on a repair— no upsells here. Won’t go anywhere else in the Valley from now on.”