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“Needed to upgrade my coverage. Kaitlin walked me thru all aspects of the upgrade in clear, understandable language that even this old duffer could understand. I believe it will be a pleasure doing business with her and State Farm”
“Concerned about costs of auto, home, condo, earthquake, umbrella liability coverage. Talked with other companies. Then called Lorenzo. Went in, sat down. Lorenzo went through every detail. Compared SF rates and benefits. Was SF always the cheapest? No. But overall the package was solid and affordable with a single provider. Lorenzo was so patient and answered more questions than I came in with. Super friendly, knowledgeable and experienced. Great crew.
Thanks, Lorenzo.”
“I want to thank Sofia for all of her assistance over the past couple of years with my homeowners and auto - even when I move to SC and back to WA in a short period of time. Timely service and communication always.”
“Theresa Nguyen's State Farm office is excellent. The staff are professional, friendly and responsive. Recently, I worked with Andrea to make adjustments to our household group of policies, and set my adult children up with their own policies. Her attention to detail was impressive and her step-by-step follow up made the daunting process easy for me.”
“Christie was absolutely amazing to work with! After shopping around for car insurance for awhile she got back to me with a quote super fast and adjusted it to just what my family needs! She was easy to talk to, professional and provided outstanding, efficient customer service stress free and promptly!
So happy we found them!!!”
“Dana was incredibly helpful and easy to work with. His communication was excellent throughout the entire process, and he made sure I got set up with everything I needed without any hassle. He was efficient, straightforward, and professional. Highly recommend working with him!”
“Forrest and his team are so patient and helped me understand the details of my policies. Emily didn’t hesitate to spend the time I needed to have my questions answered. She made dealing with insurance a little more pleasant.”
“If you are looking for top-notch insurance, a fair price, and excellent service from an account representative, talk with Lori Rainwater at Nicole's agency. She will take good care of you!”
“Julianne was a great help when we needed to renew our insurance. She was very friendly and patient while we worked out the best new plan for us. It made the process feel easy and painless. I would highly recommend her as an agent and State Farm as a whole.”
“Thank you so much for the professionalism care and compassion that you show your clients. You haven’t only saved us money, but you’ve also saved us time and we appreciate all the hard work you put in for us. Dalton deserves praise and recognition for the amazing job that he has done for us. Thank you very much continue growing and giving your very best. You are a rockstar.”
“I just wanted to take a moment to sincerely thank you for your outstanding help.
I had an issue with my personal injury claim, and after I emailed you, you immediately took action by escalating it to the appropriate team member. Before I knew it, everything was taken care of.
I truly appreciate your prompt response, professionalism, and willingness to help. It made a stressful situation so much easier, and I'm very grateful for the amazing service you provided.
Thank you again, Barry!”
“Elizabeth provided me with stellar service!!! Thank you for your professionalism, efficiency & top notch customer service! So needed while navigating the process of acquisition of insurance!!!”
“I was at wits end, trying to find new commercial general liability coverage. Jennifer went to work, and with only days left before the expiration of my current policy, she sent me a quote that I absolutely hated, which I communicated to her. Down to the wire with literally hours left, she got me another quote and coverage I was very happy with. Thanks, Jennifer. Your awesomeness paid off for me.”
“Our representative, LINDA JOHNS, was the best sales experience ever. Not only does she have the gift of gab, she went beyond and found a policy that keeps me legal, within my budget and so reasonable. Thank YOU LINDA JOHNS for the excellent customer service you provided.”
“I had great experience with Roselia at State Farm, working through a request from mortgage company wanting to be added to home owners policy, Roselia looked through text message and email, discovered the issue, and made corrections on home owners policy. Roselia also helped with one our vehicle policy's, work to make rate more in line, insuring deductibles were acceptable, looked at driving habits, made some adjusts to actual mileage driven. Thank you Nancy, really appreciate that Roselia is on your knowledgeable team, listens, and that cares.”
“Couple years back, I switched to State Farm because of changes to my policy coverages in my auto, home and rental properties that somehow lessened coverages which added a bit of costs to them. While researching for alternatives, I was fortunate to have had my policy comparisons with Shelby Weller the Account Manager associated in Darianne Okada's office in Mukilteo. She made a complicated and confusing subject matter easy to understand and less mysterious in my level of understanding. Yet she made it pleasant by the patience that she makes evident even today. Still now, I haven't had an unanswered question and unaddressed requests. I haven't had a call that hasn't been answered or returned. My perception is Darriane Okada's office team is watching out for me. That to me is world class.”
“Dina helped me setup an additional car on my policy today. Dina was awesome and helped with my questions. The process was seamless and easy. Everyone I've dealt with at this State Farm location have always been awesome. We are here to stay!”
“Our experience with Kevin at Anderson & Black is best described as complete service. You will know your risks, options and specific details to make the best decision for you and your family. You won't get this level of service from an 800 number and the value Kevin provides is worth every cent.”
“I've been very happy with my State Farm agent and team. They're responsive, knowledgeable, and always patient with my questions. Easy to reach when you need them, and it's clear they actually care about their customers. Highly recommend.”
“Over the years, I’ve had an outstanding experience with Val at Jim Jones’ State Farm office. She’s always been incredibly trustworthy and helpful whenever I’ve had any questions or issues. I first started with my car insurance and was so happy with the service that I also signed up for my homeowners insurance when I bought my home. Val is my go-to person and I truly trust her advice. Jim and the entire team have been fantastic, making everything easy and stress-free. I highly recommend them for both auto and homeowners insurance — ask for Val and know you’re in great hands. She’s the best!”
“Mariel Malone just made my day! Needed to do a wire of funds from my CFCU account and Mariel professionally walked me through all the steps (and there were plenty). Got it done, transfer will complete today. She knows her business and knows how to employ it for someone like me.
I highly recommend CFCU for all things financial.”
“They are great to work with and have reasonable rates. We have been corresponding with Brooke, who is super helpful and responsive for all our queries and update requests.”
“I really appreciate the high level of customer service and attentive listening I received from your desk agents today... I'm a first time home owner with more questions than answers and both your agents excelled in unique ways that generally had me happy to have selected all state as my home insurer... Tracy was very thorough, patient, and off the bat knowledgeable about the intricacies of his field... never made me feel rushed, or set aside for later... This guy is a Rockstar and a clear example affirming the intuitive decision to select all state... people like him is why i don't intend on double dating with progressive when my auto policy expires (emerald member i believe,w/e over ten years without lapse is)...I then had questions about my policy and spoke with Jonathan at hq, no matter how absurd or preposterous my questions were or how much I probably embarrassed him, he remained collected, never making me feel any of my questions were stupid ones... blown away by the consistent quality of agents this place must have to get two back to back with unique gifts... these types of employees are why this company thrives and continues a foothold on the Seattle market! No question about would I recommend All-State... they are the ones setting the gold standard! True keepers!! Idk if you guys do annual assessments or not but if so take care of the young men above, give them a pay bump or more critical position... they retain and procure more business thru their capabilities, speech, and demeanor than you know... don't usually do this but the experiences have me blown away 28/10.... exceeded all expectations!!”
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“Bailey Lathrop has been our go to! She is seriously so skilled and knowledgeable. She is truly there for us no matter what our needs are. So thankful we have her and her expertise. Truly a God sent! Can’t recommend her enough!”