AutoZone Auto Parts in Yakima, WA, is a top retailer for automotive replacement parts, offering both new and remanufactured items along with maintenance products and accessories. Customers have highlighted the knowledgeable and helpful staff, with many praising individual employees for their exceptional service. The rewards system is noted as a great way to save money, and the mobile app simplifies the process of finding the right parts. However, some customers have experienced issues with in-store pickup, where parts were unavailable despite showing as in stock online. Despite these challenges, the overall customer service is described as polite and friendly, making AutoZone a preferred choice for many in the area. Customers appreciate the reliable availability of parts and the supportive staff, ensuring a positive shopping experience.