Union Gap Goodwill is a clean, well-organized store with a nice selection of treasures. Reviewers highlight a great vinyl record collection, along with CDs, cassettes, and eccentric books. The staff is consistently described as friendly and helpful. However, several customers express that some items are overpriced for a second-hand store, feeling prices are not always affordable. A common complaint is the lack of a public restroom and fitting room. There is also a noted issue with online map directions leading to an incorrect location. The store supports community programs through its sales.
manager on 11/17/22 was very angry & very unhelpful. i'll tell everyone to bypass this store.
April 2026
Always have a great experience at drop off. The attendant is super kind and helpful. Literally the opposite experience at the Goodwill in West Valley on tieton. The attendant was so incredibly rude I just ended up leaving with the rest of my stuff and taking it here.
April 2026
Frequent visitor. Love the way items are organized. Always find a treasure.
