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November 2025 by Levi C
I don't mind this place at all. It's closer and better location than Spruce! It's empty every time I'm there somehow, we're in and out. Also parking is close so we're able to walk instead of using a wheelchair
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July 2025 by Glenn Nelson
They are currently attempting to bill me for services I already paid for. I would rather die than go back to this facility for real. The bill didn't even say what service they were billing me for, I had to call and fight just for answers. Completely unprofessional operation. Should be shut down by regulators if only we had any.
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May 2025 by dante manglona
Quick process, Very friendly people who helped me get my blood for the first time. Highly recommend! Thank you!
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March 2025 by M Adams
I suppose that timing Is everything? I have been to this lab several times in the past few years and have had a pleasant experience on each visit. One exception: It is difficult to contact them by phone. I recently left a message for which I have not received a call back. It has been about a week. I will try once more.
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July 2024 by Evelyne Perry
Wow this place. First off the staff is amazing, but they need more staff. The wait times are unbearable. I go to this one because it’s closer to home, but not anymore. I prefer the one on spruce as they have more staff and less wait time.
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June 2024 by Ronda Corona
My husband went in today for a blood draw just to be met with people who seem to hate their jobs. Unfriendly and Unprofessional service. These workers need to understand that without clients they do not have a job! or maybe they just do not care. The location is great for us as we only live a couple minutes away but he will go back to Interpath lab as they know how to treat people. It was his first time at this facility today because for some reason the doctor insisted that he go there, but, he said he would never return there again nor will there be any referrals given from here. Some customer service training is greatly needed at this facility.
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June 2024 by Azry
The staff really rude and unprofessional
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November 2023 by Paul Guernsey
I came in as a walkin and was registered smoothly. The entire visit took probably 20 mins as there were a few people in front of me. Overall it was an easy experience.
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August 2023 by M
Had some blood work done here recently, I had notified staff that this was my fist time and that I had a intense fear of needles. They took my words into consideration and walked me through the procedure while trying to distract me from said needles. Blood draw went well with no issues and I was in and out in probably 10 minutesDidn't have to schedule an appointment just walked in got my stuff done and left ?
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June 2023 by Karmon Rosencrance
Don’t bother trying to call ahead to confirm orders or what they’ll need from you. Both times I’ve been there they’ve had a computer issue of some sort. Today I went in for what my doctor told me was a quick and simple routine draw while pregnant. 6 tubes later plus they wanted a urine sample which I wasn’t aware of so I’d gone pee right before I came in. I told the tech this before I left that there wasn’t much of a sample. She waved me off and said it’ll be fine. Over an hour later after I’m already home (45 min away) they call and want me to come back to give another urine sample. I said no, you can figure it out with what you have or call my doctor for new orders. Very poorly run place. The only thing they have above the other location is that they can hit a vein.
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June 2023 by Jon Hull
So I read the reviews, yes I was concerned. Went to Creekside without an appointment, was called back within 10 minutes - it went great. The blood draw couldn't have gone any better. I was very happy with the service. Thank you -
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June 2023 by Julie Morton
I paid for my own labs before I went in, and made an appointment, they got me in before my actual time, from the receptionist to the techs, I had no problem with them at all, if I have to get bloodwork done I will be going back to them.
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May 2023 by shawna gamache
I was a little apprehensive after reading the other reviews, but I had a positive experience. Without an appointment and 2 people ahead of me, I had to wait about 25 minutes. Staff were friendly and efficient.
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March 2023 by Willow Dickens
Creekside Loop:The only reason this place is even getting one star is because the receptionist was nice and the reclining chair they provide for pregnant women was nice. The lab techs called me the hard patient and talked down to me the whole time. Saying in front of me “ Sorry for giving you the hard patient” and blaming me for having difficult to find veins. Wouldn’t listen to me and had to keep repeating myself when I told them my reasoning for not coming in the day my lab paper said and tried scorning me like a child. Please don’t go here especially if you’re hormonal and pregnant. I’m not confrontational- except for when I went here. These ladies had the worst attitudes I’ve ever experienced in a healthcare setting. Very unprofessional and lacking of empathy and patience. Talking behind patients backs after they’ve left for the day. Please just go to a different place to get labs done.
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March 2023 by Alan Harvey (James Garmisch)
Unprofessional, dirty, sparsely staffed, rude staff with no ability to prioritize. As a nurse I couldn’t believe how bad. Go somewhere else. I waited an hour for a UA when I said “maybe u guys should let people who have to pee go before blood draws?”They got an attitude “It takes a while to set up”When I told them that was not true and that as a nurse I would prioritize. next day went elsewhere was in and out in 5.Common sense. When u go to a place to pee you probably have to pee. DUH!
