Spectrum Store
Internet Service ProvidersHours:
1005 N 16th Ave, Yakima WA 98902 Hours
About Spectrum Store
Spectrum Store at 1005 N 16th Ave offers a range of services including broadband Internet, Mobile, and Cable TV. Customers can shop for new products, upgrade services, pick up or return equipment, and pay bills. The store is known for helpful staff who provide top-notch customer service, resolving issues efficiently. One assistant manager was praised for her kindness and understanding when handling fraudulent charges, successfully settling the problem. Technicians are also commended for their professionalism and quick response, such as those who fixed Internet problems or replaced cable boxes within 24 hours. However, not all experiences have been positive; some customers found the service at the store to be rude and disappointing, with long-standing customers expressing dissatisfaction after many years with the company. Overall, Spectrum Store aims to deliver helpful, friendly support for home Internet, mobile, and TV needs, with staff who are ready to assist with technical issues and service upgrades.
Most Recent Reviews
May 2025
Customer service at this store has always been top-notch. If you take the time to explain an issue, they will develop a course of action that is beneficial to you - usually replacing equipment.
May 2025
Mr Mora came over right away and found the reason my Internet was not working
So professional
And very nice
AWESOME EMPLOYEE … awesome service
Thank you Thank you❤️
April 2025
Confusing phone info.
Problems with streaming.
No choices!
More Comments(152)
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