Spectrum Store
Internet Service ProvidersHours:
1005 N 16th Ave, Yakima WA 98902 Hours
About Spectrum Store
Spectrum Store at 1005 N 16th Ave offers a range of services including broadband Internet, Mobile, and Cable TV. Customers can shop for new products, upgrade services, pick up or return equipment, and pay bills. The store is known for helpful staff who provide top-notch customer service, resolving issues efficiently. One assistant manager was praised for her kindness and understanding when handling fraudulent charges, successfully settling the problem. Technicians are also commended for their professionalism and quick response, such as those who fixed Internet problems or replaced cable boxes within 24 hours. However, not all experiences have been positive; some customers found the service at the store to be rude and disappointing, with long-standing customers expressing dissatisfaction after many years with the company. Overall, Spectrum Store aims to deliver helpful, friendly support for home Internet, mobile, and TV needs, with staff who are ready to assist with technical issues and service upgrades.
Most Recent Reviews
March 2026
Manny really helped me out getting my equipment to me I appreciate him
March 2026
We went in to transfer our mobile service to Spectrum. We worked with Sergio who was very knowledgeable, patient, efficient and set clear and accurate expectations. He also has a great sense of humor. In a short time we were set up and on our way. I highly recommend him and those at the store.
March 2026
David was amazing! Super helpful, even lowered our internet bill and upgraded our equipment for us. Got our phones upgraded and helped get everything transferred. Even helped us with planning a family trip to Disney land!
More Comments(161)
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