Spectrum Store
Internet Service ProvidersHours:
1005 N 16th Ave, Yakima WA 98902 Hours
About Spectrum Store
Spectrum Store at 1005 N 16th Ave offers a range of services including broadband Internet, Mobile, and Cable TV. Customers can shop for new products, upgrade services, pick up or return equipment, and pay bills. The store is known for helpful staff who provide top-notch customer service, resolving issues efficiently. One assistant manager was praised for her kindness and understanding when handling fraudulent charges, successfully settling the problem. Technicians are also commended for their professionalism and quick response, such as those who fixed Internet problems or replaced cable boxes within 24 hours. However, not all experiences have been positive; some customers found the service at the store to be rude and disappointing, with long-standing customers expressing dissatisfaction after many years with the company. Overall, Spectrum Store aims to deliver helpful, friendly support for home Internet, mobile, and TV needs, with staff who are ready to assist with technical issues and service upgrades.
Most Recent Reviews
August 2026
The service tech Gabriel that was sent out did a great job. He discovered some issues and corrected them.
July 2026
I don’t write very meany reviews but this gentleman that came right on time to my apt had excellent customer service and the tech answered all questions very nicely respectfully if I wanted a tech assigned to my jobs I’ll certainly hope to have Rabindranath excellent and very experienced!
June 2026
Liliana Lopez did a fantastic job with customer service ! Her competence, patience, problem-solving and troubleshooting skills helped us resolve three complex issues in a short amount of time! Thank you so much, Lily!
More Comments(178)
Nearest Spectrum Stores
You May Also Like
1.29 miles
V Wireless INC Television Service Providers, Internet Service Providers
- Yakima, Washington