“I have been coming here for the past year and every single visit I get phenomenal customer service! From the greeting, to walking me into the lobby and the completion of my vehicle I am treated like a valued customer every time. Today they went above and beyond to fix a problem with my vehicle. I am grateful for the whole team at the Yelm location. Definitely recommend coming here not just for oil changes, but additional services as well.”
“I’ve been going to T&P ever since I moved to the Yelm area, and they do an amazing job diagnosing and fixing any issue I’ve had with my vehicles. They’re honest, reliable, and always provide great service. I wouldn’t take my vehicles anywhere else.”
“Team was so supportive and listened to our needs. Great communication via text, which I loved. Prices fair. They went above and beyond. Found a mechanics shop that feels like family!”
“Professionally ran business with top notch managers. Robert that runs Yelm is so helpful and kind. Great customer service, excellent pricing, and quality work. Highly recommend for all vehicle types. A++++”
“Thank you Walt's for being honest and fixing my flat tire issues. Your competition a couple blocks down the road ruthlessly tried to sell me four new tires. ?”
“Driving by tonight saw a car I was interested in driving. I'm not exactly sure what I want yet. Owner met my wife an I. Super easy test drive. Car didn't work for my wife but so far got good vibes. Perhaps something will come up. Thanks for the test drive.”
“If I ever get stranded in Yelm Washington again I know right where to go. We had just bought a boat. I greased the bearings on the trailer. We made it about 6 miles from the sellers House. Bearings went out on the trailer. We got a hotel.The next morning Ken from Les Schwab sympathize with my situation, got us in almost immediately (without appointment or notification) had a full bearing job done on our boat trailer within a couple of hours. All of the staff was very polite. I felt that the price was reasonable. We were stranded and we were desperate Thankfully, we were not disappointed in anyway with Les Schwab and the staff that day. The boat and trailer made the 300 mile trek back home without issue…..5 stars”
“Outstanding service! Great guy! Extremely knowledgeable with years of experience. If you’re looking for great work and a honest mechanic. This is your driveline mechanic. My vehicle drives better than when I first bought it. He was very helpful, kind and it was a great experience. You know you got the right mechanic when other mechanics highly recommend them.”
“Regardless of the reviews here, they have some very kind men working here. I tried to do a DIY today in the parking lot and it wasn’t going well. The sweet men from this shop stopped to help me and even gave me a jump when I killed my battery. They didn’t end up leaving until 20 minutes after their shift. I’m trying to get through nursing school and have stayed over to help my patients in the ER before but it is rare that I get that same appreciation back. Today was my day!! I wouldn’t have made it home without them. ❤❤”
“I went in to get some work done. They out performed my standards by a long shot. Good mechanics, great service. Its hard to find trustworthy people these days. Yet I would go back to TK for anything, so..... thankfull!!!”