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“I have been coming here for the past year and every single visit I get phenomenal customer service! From the greeting, to walking me into the lobby and the completion of my vehicle I am treated like a valued customer every time. Today they went above and beyond to fix a problem with my vehicle. I am grateful for the whole team at the Yelm location. Definitely recommend coming here not just for oil changes, but additional services as well.”
“I’ve been going to T&P ever since I moved to the Yelm area, and they do an amazing job diagnosing and fixing any issue I’ve had with my vehicles. They’re honest, reliable, and always provide great service. I wouldn’t take my vehicles anywhere else.”
“I had 2 services that day. 1 truck oil change and inspection. 1 car had 4 new tires put on and a front end alignment. There was an issue with the front end alignment. Thank you”
“I came in to get my tires changed and a young man named Derrick did a spectacular job!!! Didn’t take him long at all and that’s the kind of stuff I like. With the fast pace workers and the good prices and kind workers I give this place 4 starts!! I definitely recommend coming here and if you need a tire change ask Derrick he is the BEST!!!!”
“Professionally ran business with top notch managers. Robert that runs Yelm is so helpful and kind. Great customer service, excellent pricing, and quality work. Highly recommend for all vehicle types. A++++”
“Driving by tonight saw a car I was interested in driving. I'm not exactly sure what I want yet. Owner met my wife an I. Super easy test drive. Car didn't work for my wife but so far got good vibes. Perhaps something will come up. Thanks for the test drive.”
“If I ever get stranded in Yelm Washington again I know right where to go. We had just bought a boat. I greased the bearings on the trailer. We made it about 6 miles from the sellers House. Bearings went out on the trailer. We got a hotel.The next morning Ken from Les Schwab sympathize with my situation, got us in almost immediately (without appointment or notification) had a full bearing job done on our boat trailer within a couple of hours. All of the staff was very polite. I felt that the price was reasonable. We were stranded and we were desperate Thankfully, we were not disappointed in anyway with Les Schwab and the staff that day. The boat and trailer made the 300 mile trek back home without issue…..5 stars”
“Outstanding service! Great guy! Extremely knowledgeable with years of experience. If you’re looking for great work and a honest mechanic. This is your driveline mechanic. My vehicle drives better than when I first bought it. He was very helpful, kind and it was a great experience. You know you got the right mechanic when other mechanics highly recommend them.”
“Regardless of the reviews here, they have some very kind men working here. I tried to do a DIY today in the parking lot and it wasn’t going well. The sweet men from this shop stopped to help me and even gave me a jump when I killed my battery. They didn’t end up leaving until 20 minutes after their shift. I’m trying to get through nursing school and have stayed over to help my patients in the ER before but it is rare that I get that same appreciation back. Today was my day!! I wouldn’t have made it home without them. ❤❤”
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“Tk goes over the work he did with you when you pick up the car, to include showing you why he replaced the part by keeping it for you to see. Nice to find a honest mechanic that doesn't charge an arm and a leg for a foreign car.”