AT&T Store in Beckley, West Virginia offers a wide range of products and services to meet your connectivity needs. They have a selection of phones, tablets, smartwatches, and other connected devices from top brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract or credit check required. The store's staff is praised for their professionalism, patience, and willingness to assist customers. They are described as knowledgeable, personable, and able to help customers find the right device and plan to suit their needs. Notably, the staff member Thad is highlighted for his calm demeanor and ease of communication. However, one customer had a negative experience with a new staff member who struggled to replace a screen protector, and the manager's response was perceived as disrespectful and unhelpful. Despite this isolated incident, the overall feedback suggests that the AT&T Store in Beckley provides excellent customer service, with customers expressing satisfaction with the support they received, particularly from staff members like Roger Humphrey and J.R.
Justin was very knowledgeable and provided awesome service from start to finish. He even put screen protector, camera protector, and case on phone for me. Thanks again Justin Scott!!!!!!
April 2024
Wonderful service was provided yesterday to me. I really appreciate it ?
April 2024
Was treated superbly, listened to my needs, took their time, helped me select the right phone for me, and made sure my phone was up, running and operating correctly before I left the store. Excellent Service!
