-
July 2024 by Danny Williams
Kevin did a amazing job
-
May 2024 by Frank Pulkownik
Justin was very knowledgeable and provided awesome service from start to finish. He even put screen protector, camera protector, and case on phone for me. Thanks again Justin Scott!!!!!!
-
April 2024 by amanda edwards
Wonderful service was provided yesterday to me. I really appreciate it ?
-
April 2024 by Ken Parent Jr
Was treated superbly, listened to my needs, took their time, helped me select the right phone for me, and made sure my phone was up, running and operating correctly before I left the store. Excellent Service!
-
March 2024 by Sandra Dorsey
The staff at Beckley AT&T. They were professional and helped my mom. At 88 years old., she was exp experiencing trouble with her phone. The worker was patient and helped her be comfortable with her pho ne.
-
March 2024 by Karen
Thad is a very nice gentleman who is personable and professional. His calm demeanor was refreshing. He is very knowledgeable and easy to talk with and ask questions.
-
February 2024 by UniQueen Goddess
The whole store was prompt polite and clean 10 out of 10
-
February 2024 by kenneth alderson
Excellent
-
February 2024 by Laura Genter
In Aug of 2023, I made the mistake of going to a Sam's Club thinking they were "real ATT reps". I didn't realize they were employed by a third party. Anyway, they screwed my whole order up by ordering the wrong phones. I tried to resolve the issue myself with your call center reps but got very discouraged with that communication. I was told by a phone rep to go to my corporate store. I did. I will never buy another phone anywhere else, as long as I live in this town. Your corporate store in Beckley, WV was WONDERFUL, especially since they were cleaning up someone else’s mess. And I want to give a HUGE shout out to ROGER HUMPHREY. Roger was wonderful. It took us two days to get this issue resolved. But he never gave up and was more than patient with the not so good communication (and that’s putting it nicely) from the ATT phone reps he had to deal with. Plus, kept me patient as well during the whole process.I always have good service at the ATT Corporate store in Beckley, WV. Roger Humphrey and J.R. are always a pleasure and a comfort to deal with.Laura G
-
January 2024 by memories 2018
Great help
-
November 2023 by Melissa
At&t is at&t. Always a wait but she fixed my problem quick.
-
November 2023 by Debbie McGhee
Wonderful young man named Craig . He knew what he was doing . In and out quickly.
-
October 2023 by Carl Garten
Friendly staff
-
October 2023 by Hannah Stainbrook
Not a single employee spoke when people entered the building. While I understand they were attending other people it’s polite to at least acknowledge your customers. We then waited for over 30 minutes and ended up getting skipped without anyone confirming who was next or if it was our turn. Do not recommend this AT&T if you are also looking for good customer service.
-
September 2023 by KenNCarrie Jackson
Switched to At&t to save $8 from my $58 bill! I have paid over $150 every month and it's not getting any cheaper! Keep who you have, I'm switching back!!!!
