Wonderful way to shop. Took my elderly mother to ask about her bill and she thought she cracked her phone. I think his name was Thad, he was exceptional and extremely helpful.
The lady we had was not friendly at all . All I wanted was to transfer from a old phone to my new phone .. and she said we can't do that we don't make those phone no more I said you can buy them all day at Walmart. So she wouldn't do it and we left and will not go back . If your doing retail have a better personality.
The rep that helped us was very professional and knowledgeable. We felt like he was very honest about the service they offer and he walked us through the process of switching from Verizon to AA&T. Very satisfied ?
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