AutoZone on Robert C Byrd Drive in Beckley is a leading retailer of auto parts and accessories. Multiple customers report excellent service from helpful and amazing staff who go above and beyond their duties. Employees are consistently described as respectful, diligent, and a blessing during stressful situations. Reviews highlight staff who direct customers to find what they need, make calls to check weather or assist with local services, and help diagnose serious vehicle issues. They have replaced wipers, topped off fluids, and worked diligently for over an hour to fix trailer lights, ensuring customers could safely continue long drives. The store is noted for having exactly what is needed in stock. Service is often quick, with one customer in and out in under ten minutes. Overall, the store and its staff receive glowing reviews for their commitment to the customer, providing assistance that feels above and beyond during challenging times.
I stopped by a couple of weeks ago to pick up a few things. The store employee was very helpful with directing me where I needed to go to find what I came for. I don't remember his name, but shout-out to him! I've spent a lot of money at AutoZones over the years. So it's always nice to be treated with respect.
November 2023
The workers are always willing to help you find what you need in a friendly
July 2023
Quick visit for one item made even quicker by the staff. They knew exactly what I needed and right where it was. In and out in under 10 minutes!
