Sleep Outfitters offers a personalized approach to sleep with its unique Sleep Outfitting experience. Customers start by working with expert Outfitters to create a Personal Sleep Profile, which helps determine individual sleep needs and habits. This allows the store to provide custom sleep solutions tailored to each person’s body and budget. The store features a great selection of mattresses, including memory foam options with long warranties. Customers consistently praise the friendly and knowledgeable staff, especially Judy and Rich, who are known for their excellent customer service. Judy is often described as kind, patient, and dedicated to making the shopping experience easy and pressure-free, making customers feel like family. Many reviews highlight the helpfulness and professionalism of the team, emphasizing that visitors feel well cared for and confident in their purchases. Overall, Sleep Outfitters is appreciated for its personalized service, knowledgeable staff, and commitment to helping customers find the right mattress for their needs.
Rich provided excellent customer service and he was extremely helpful guiding us on our matress selection ! highly recommend
October 2026
5 stars for a great purchase experience with Judy and Rich in Beckley WV store! Great people professional and took care of our every want, need and question. Delivery guys Chris and Trent arrived on time and were very friendly respectful and professional. 100% happy with our purchase and will recommend this store to friends!
September 2026
Judy was awesome with getting us a good bed and the pillows she sold us was amazing. If you need a good nights sleep go see Judy😊
