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“Danny, the owner, is amazing. He is very kind, extremely knowledgeable about cars and auto insurance and always does his best to help customers in every way possible. My husband’s car was repaired beautifully after being hit by a large truck in 2023, and my Corolla’s rear bumper looks fantastic after the repair. Highly recommended!”
“Oh my god this the best napa in the West Virginia state to go to I ain't saying they have the best prices because I don't know I really have not checked and don't care because of the customer service you get there it is so awesome and the people doing inventory on inventory day what's the best you couldn't ask for two better people the people that worker employees are the best I mean that place beats any auto parts store in my book I don't care about price I will pay more just for their customer service care loyalty their help anything you need I don't care if he needs zip ties one or two and you ain't got the money you're going to get them there”
“07/16/2026: I dunno what I bought on this date that set AutoZone's big server and my phone to hassling me to review them but I did and I gave them four stars. Dunno why. This particular location probably deserves five stars. If you need good shit...they've got good shit. I have never had a bad experience here.
Edited 4 to 5 stars”
“Went to the store in Kanawha City, WV and the manager Steve was the best. I didn’t have a clue what I was doing or how I was going to manage changing my battery out by myself. He made me feel at ease and talked to me kindly while he changed it for me. Thank god for him. I will definitely be back there if I ever need anything again.”
“Best store to buy any automotive related parts,great service, great employees, if they don't have it then they will find it and have it shipped to thier store”
“Fantastic service! Stopped by to change a tire because we were unsure if we had a jack. Edward came out to help us with a better jack than the one we did happen to have. He was excellent. He did a fantastic job and was incredibly friendly! He got us back on the road incredibly quickly! 10/10 service!”
“Had an apu problem. Took it in and 2 hrs later I had a new alternator, a new ground cable and a fuel leak fixed. Matt didn’t fool around. Very thorough and competent. That is hard to find in the trucking industry. Highly recommend TK of Charleston.”
“Did a great job repairing my bumper, scrathes, dents and back lights on a black avalon. Looks great. Took some time to get it done but I was in no hurry and I am more interested in getting it done right rather than just a quick fix.”
“I will go no where else … Customer service is top notch and they do an outstanding job with vehicles Do yourself a favor if you need body work trust JRs they are good people and go over and beyond to make sure the customer is happy …”
“This was the smoothest and friendly car buying experience I’ve had the privilege of experiencing!!! Eli was AMAZING and so helpful!!!!! So happy with my WRX purchase!!!”
“Had battery l needed. Wasn't there more than 10 minutes, answered my questions about their products and charged me one third the price of a new one from Toyota. Would definitely recommend this company.”
“I was passing through on a long road trip and encountered a user-error car issue. I stopped in, and the employee quickly came out, showed me how to fix the problem, and got me back on the road. Thank you!”
“HUGE help with my rainstorm emergency on I-77 trip passing thru Charleston WVA on way to Savannah.Wiper blade suddenly fell off.Found their store in downtown Charleston and bought replacement Wiper which they installed at ni extra charge.Great can do attitude and service at reasonable price.Much appreciated and won't forget it either for future visit as needed!”
“I was very fortunate to have Jerid, help with my check engine light diagnostics. He went far beyond a helpful salesman. He is great at what he does, plus he does his best to get you the answers you need. I will definitely be a returning customer, just to get his knowledge and help.”
“I recently stopped into Advance Auto in Charleston and was greeted by Helen and I told her what I was wanting for my daughters car. She was very informative about my purchase and she made me feel comfortable and at home in her store. I would highly recommend everyone to please stop into her store for all of your automotive needs. She's definitely got my repeat customer satisfaction.”
“I went to Advance auto parts and this guy name CJ He was amazing and he help me with my car. I would give him a 10/100 thank you so much. Keep up the good work!!?”
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“Phenomenal service. Gave an estimate of price and time to complete during my first call in. Final price was a few dollars less, and it was done in half the time. Drives just like a new one. This guy's the real deal.”