AutoZone Auto Parts in Bridgeport, WV is a leading retailer of auto parts, maintenance items, and accessories. The store is known for its knowledgeable and helpful staff, who go above and beyond to assist customers. Customers have praised the excellent customer service provided by employees like Pam, Eric, Parker, Mike, Ben, and Gerald. Pam was commended for her kindness and for helping a customer with brake and rotor issues, as well as for cheering them up on a bad day. Eric, Parker, and Mike were praised for staying late and reopening the store to help a customer whose truck had broken down, even driving the customer and their children to a hotel. The store has also been recognized for its ability to help customers find the right parts, such as matching headlights for a 2023 Mack MD truck. When an issue arose with the high beam, the customer was able to return the part and receive a new one without any hassle. Overall, AutoZone Auto Parts in Bridgeport, WV is known for its exceptional customer service, knowledgeable staff, and commitment to helping customers with their automotive needs.
Ben provided the best care possible and even offered to help us put in our license plate light I will make sure to come back and see him when I have issues
February 2025
Pam J. Was so kind and helpful! She helped me with my breaks and rotors!!! I was having a bad day and not only did she help me with the parts but she also helped me cheer up which was amazing! She deserves a raise. She truly cares about her customers! Thank you Pam!
June 2024
I came in yesterday and received great service from Ben and Gerald who installed a cantankerous car battery in the pouring rain! They were both very courteous and thorough despite the circumstances.
