“I had the best experience.The agent really and truly listened to what I wanted to do with my plan and helped me reduce my bill in certain ways that did not compromise my plans' main sensitive structure. I also was convinced to port over my cell phone and ended up saving over $60 a month on the internet and phone together AND got a new phone. It's been almost 2 months since, and I am so glad I went in person to the office instead of phone support. I do customer service for a competitor for a living, and I am beyond impressed on the ease of help provided and professionalism of the agent. This location was extremely clean and close parking to the storefront. You can also return equipment here at a drop box or in person inside.”
“Jacob and Tyler at the Buckhannon WV store were very knowledgeable and extremely nice and got us changed over from AT&T back to US cellular, highly recommend them”