Internet Service Providers in Buckhannon, WV

“Had an issue with my account where I was only able to come in on a Sunday when they only had Shane working. He was able to fix our issue and get our new phones working. 5 stars all the way.”

“Caleb is my hero. We have our business internet through Optimum. Our internet was going on and off. Caleb came on a Friday afternoon, and checked everything, and thought he had the issue fixed. A few hours later, it did it again, and since our phones are connected to the internet, it was important that it was working. I called in a second trouble call, and dispatch said they would send someone first thing Monday morning. An hour or so later, late Friday afternoon, Caleb reappeared, and worked several more hours on the issue until late that evening. He said he would watch the signal over the weekend and make sure it was fixed this time. Monday morning everything seemed fine so I cancelled the original call from before Caleb came back. Caleb appeared anyway, and said he was sure the same thing would keep happening, so he would replace the only wire he hadn't already replaced. Sure enough, an animal had chewed all the coating off a section of the wire. He is the most hard working, thorough technician I have ever seen. I would love to hire him for our company. I cannot sing his praises enough. This fine gentleman deserves recognition for what he does.”