Optimum

Internet Service Providers
Hours: Optimum has received mostly positive reviews for its customer service and support. Customers appreciate the staff's ability to listen carefully and help them find ways to reduce bills without sacrificing their plans. Many have experienced savings by switching services or porting over their phones, with some saving over $60 a month. The in-person office is praised for being clean, accessible, and convenient, with options for equipment returns. Although initial experiences may be rocky, customers report that internet service improves over time and works well after a brief adjustment period. The staff are described as pleasant, helpful, and professional, providing assistance whether turning in equipment or seeking retention services. While some mention that the office is basic, the staff’s willingness to help and the overall service quality make for a positive experience, especially at specific locations where staff go above and beyond to assist customers.

• 1.01 miles

  

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1. Buckhannon, West Virginia