Aaron's offers name brand lease-to-own electronics, furniture, and appliances. Customers have experienced both positive and negative aspects of their service. Some reviews highlight wonderful customer service, polite service, and professional, customer-oriented staff. They are appreciated for taking care when delivering products. The store has also been described as clean with a nice selection of items. However, some customers have reported experiencing the worst customer service, with staff acting entitled and like they are doing a favor. There have also been issues with delivery, including receiving the wrong item and long wait times for corrections. Some feel they are paying more than the worth of the product. Difficulty in reaching the store by phone has also been noted.
I'll give a review whenever I finally get my couch been 2 weeks not even a courtesy phone call to let me know they are still working on getting order in. When I called I felt as though I bothered them.
March 2024
Nice furniture, polite service. Just know you will be paying more than the worth of the product. Save the money each month and buy new for half the cost elsewhere.
February 2024
120 days same as cash good option for people with limited to no credit
