Truist

Banks
Hours: Truist is a bank that has temporarily adjusted its services to ensure safety, offering teller services through drive-thru lanes, appointment-only visits, and some branch closures with enhanced sanitization. Customers appreciate the helpful and knowledgeable staff, especially highlighting employees who provide friendly and efficient service, answer questions, and assist with account setup and credit building. However, some clients have experienced interruptions with services like Zelle during the merger of two banks, leading to uncertainty and reduced confidence in the bank’s future. Overall, Truist is committed to customer service, but there is some concern about the merger and its impact on services.

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1. Charleston, West Virginia