Banks in Charleston, WV

30 locations found near Charleston
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“Good works deserves good recommendation, I appreciate the effort of Mrs Caroline Jones for helping me work from home despite being quarantined. Profits been made weekly as she promised, i invested $700 and now making $17,200 weekly, All thanks to her, wouldn’t have been easy during this lock down she made me and my Family smile, Send her a DM and thank me later”

4.5 Superb29 Reviews

“I usually do online banking, everytime I've been there the staff always greets you with a smile. Always very helpful. I'm glad I made this my main bank.”

4.1 Good11 Reviews

“I love Liz! She is the best, she honestly makes my banking experience with Truist so much better. She is so knowledgeable and I love her positive energy. She set up my account for me originally, and today she was happy to answer questions for me about building my credit and what my options were through Truist. She has always been so helpful and encouraging!”

3.9 Good13 Reviews

“They are very friendly and do their best to get you out in a timely manner. Have never stood in line while they chat with the regulars like at the South Charleston branch.”

3.7 Good13 Reviews

“We went in today to set up our new account and because of work we had to go in close to closing. Even with kids in tow both of the ladies there were super nice and we had great conversations while getting all of the paper work done. We ended up being there a good bit after closing but I never once felt like an inconvenience. I would gladly reccomend banking here.”

5 Superb2 Reviews

“The staff was fabulous. Amanda took time out of her very busy schedule and lunch time to work with us as walk-ins. She was very informative and walked us through everything making sure we understood and made sure we wouldn't have to pay any extra fees that we didn't want to. Absolutely reccomend.”

3.6 Good11 Reviews

“I've been with this bank for years but I don't understand why I can't get a loan to buy a car from Ohio because it title is Ohio but if I'm buying it then it would be titled in wv with your lien on it anyways .... ? hmm not happy”

3.4 Good8 Reviews

“Chase is a bank that I have had a long standing relationship with. I travel a lot for business and have been in many locations and cannot recall ever having an issue in any of their locations. I definitely recommend either this location or any of the Chase locations.”

3.1 Average18 Reviews

“10 STARS is just not enough to describe the level of customer service and kindness you will receive from this bank. Not only was Shannon professional, she is personable and knowledgeable. Opening an account here is as smooth as silk pie. Everyone is welcoming the moment you enter the doors. Nice clean environment. Parking is located in the same structure which matters downtown can be difficult for parking.I Highly recommend this bank for your personal to business needs. You will not be disappointed come in and say hello! Great experience thank you everyone keep it up! Thank you for elevating how customers should be treated ?”

3.1 Average8 Reviews

“They've been improving their quality of service and dealing with staffing issues during these tough times.They had an update to their system earlier this year that didn't go as smooth as they wanted but these things happen.Couldn't ask for a better bank.”

3.7 Good1 Reviews

“I really like coming here and doing business. Ashley is an amazing and accommodating business professional. She really makes me feel important and like I matter. She is always quick to grab me and handle my business directly. The building inside and out is gorgeous and I believe the only building in Charleston that still has the wooden support beams that are just breathtaking. The ceiling also is very eyes opening and the entire atmosphere is peaceful. I’m really glad I opened an account here.”

3 Average4 Reviews

“I have been banking here for four years now and am consistently blown away by the customer service and personalized care. Attentive, warm, friendly and kind- I always look forward to my interactions here”

2.8 Average19 Reviews

“I have had nothing but the best of service and support from the State Credit Union. I have been banking with them for 35 years now and I have never had a complaint.”

2.7 Average21 Reviews

“Tellers are always polite. They even remember me by name. I have never had a negative event with this bank. I would and do recommend this bank and I especially enjoy and compliment the Leon Sullivan Branch Tellers.”

2.6 Average8 Reviews

“This my bank I thought the service was well the vice president help open my new account but she and other employees were nice and courtsy and she help me with ever thing I needed to know”

2.6 Average19 Reviews

“It took me a while to get used to parking a drive-thru when I switched bank locations. This one is so much larger. But really like the tellers and bank in general. They're always very helpful and professional with me. Which that hospitality is very important when you're dealing with something as personal and integral as your money.”

2.3 Poor4 Reviews

“I never write reviews, but when I saw the one-star rating I had to see what was going on as I know City National Bank well and find them to have exemplary customer service that extends from the entry-level employees to the CEO. They are a fairly large institution that still feels like a small community bank, a rarity these days. It's a shame that two isolated reviews gives them a one-star rating. Hopefully this one helps.”

1 Poor1 Reviews

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