Enterprise Rent-A-Car
Enterprise Rent-A-Car,
Car RentalHours:
171 Airport Rd, Charleston WV 25311 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car offers car rental at many locations, including the airport in Charleston. The team at this location provides fantastic and exceptional customer service, described as awesome and wonderful. Staff members are noted for being kind, understanding, capable, and knowledgeable. They are personable, thorough, fast, and efficient, often going above to help customers in a tight spot. The airport location is small, which can mean a wait during low staff hours, but it also contributes to a pleasant, less tiring experience after travel. Customers highlight excellent experiences, with specific praise for the professional and willing service that makes renting a car a highlight. The overall experience is highly recommended, with hopes to rent again in the future.
Most Recent Reviews
February 2026
Excellent customer service at Enterprise Yeager Airport. Seth was very helpful and made the process easy. I trust my future rentals with Enterprise - always a positive experience for me.
January 2026
Seth at the front counter was incredibly warm and friendly, very strong customer service skills
November 2025
We are from Ohio, traveling with our 3 kids down to Florida. Our vehicle decided it didn’t want to make it so we stopped at the Charleston airport, making it just in time 20 minutes before they close. Cara Hanna was absolutely wonderful taking care of us to get us a vehicle. She was very knowledgeable and very very helpful....
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- Charleston, West Virginia
