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“This is the place to go for all yourT-Mobile needs I’ve been a loyal customer for years!! I usually like to deal with Josh who is absolutely fantastic at his job with knowledge of promotions and technology, but today Gage took care of me and actually decreased my bill, changed me to better plan and I even got a free phone! I’m absolutely 100% satisfied with these gentlemen’s service and happy to have another go to at my favorite T-Mobile location ? thanks again guys!”
“On 05/31/2024 I went in to get a SIM card issue resolved. Raresha (the manager) was very helpful and efficiently got the SIM card replaced and operational for me. Boost Mobile at 163 Court St is a professional operation.”
“I went to 3 TMobile stores, the first store the guy helped as much as he could, the one in cross lanes, I didn't appreciate how they were acting, kinda disrespectful so I left, But the one in South Charleston tops it, Brandon worked on my iPhone for about an hour with no luck. He was kind, patient and understanding. He got me the phone I could afford right now, and I I've had no issues. Super cool guy, very thorough and cares about his customers. 10/10 recommended. Y'all go see Brandon at River Walk tmobile”
“Jared was incredibly helpful with helping us upgrade and switch to new iPhones. He was patient, knowledgable, and provided us with the best deals. There were several barriers regarding the merging off Sprint and T-mobile and Jared was helpful and kind throughout; explaining everything in detail. We appreciated his amazing customer service.
If you are looking for a phone service with spectacular customer service, I highly recommend this T-mobile store. 6 out of 5 stars; I'll continue to recommend this store to family and friends. Thank you to Jared and the T-mobile team on Mountaineer Blvd.”
“There was this sweet young lady that helped me with my transaction and not only was she friendly, but she was also quick. She took care of me and 2 other customers simultaneously. I was very impressed. ?”
“Quick, friendly service as I exchanged a non-functioning modem for my home. Good parking.You can go here and then visit the Chinese Buffet next door or do your grocery shopping a Krogers, right there in this shopping plaza.”
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“I wish I could give my experience 10 stars! Wes Went above and beyond to help me on every single thing And answer any questions that I had! It was a terrific experience! I will absolutely be back.”