This JCPenney location has closed

Department Stores, Children's Clothing, Women's Clothing
401 Lee St E, Charleston WV 25301

About JCPenney

JCPenney is a large retail store offering a wide range of apparel, home furnishings, and beauty products. Customers can find clothing for kids, men, and women, along with footwear, jewelry, accessories, and beauty deals from brands like Covergirl and e.l.f. The store also features national brands such as Adidas and Levi’s, as well as private labels like Liz Claiborne and Worthington. The shopping experience varies; some customers appreciate the helpful and patient staff, especially at the salon, where stylists are dedicated and skilled. However, others find the selection limited, especially in certain sections, and mention issues like broken escalators and crowded spaces. The store's location in a less busy area is seen as a drawback, with some feeling it would do better in a different mall. Overall, JCPenney provides good customer service and value, but the shopping environment and selection can be inconsistent.

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