Liberty Tax is a tax preparation service that consistently provides professional and knowledgeable assistance to its customers. Reviewers praise the great customer service, with staff described as friendly, helpful, and efficient. The Charleston, WV office, in particular, is noted for its excellent service. Customers appreciate the thorough explanations and attention to detail provided by the tax preparers, often resulting in larger-than-expected refunds. While some customers have experienced longer-than-expected wait times due to the popularity of the walk-in service, the overall consensus is that Liberty Tax is a reliable and trustworthy tax preparation provider. Reviewers recommend the service to anyone in need of tax assistance and are grateful for the support they have received.
Helen R. was great! She got us in and out, went over everything and was just super nice and easy to work with. We even got a bigger refund than I was expecting, 10/10!
March 2024
The Charleston Wv office for Liberty Tax always has great customer service, and they are very knowledgeable about tax preparation.
March 2024
Amazing job done by Ms. Diana Reed! Very kind and professional!
