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April 2024 by Anti-Social Club
Don't bother. I had a severe ear infection and the doctor told me I had TMJ. Completely ignored me when I told him about my ear, grabbed and squeezed my jaw to the point it was painful and asked 'does this hurt?' Then told me I had TMJ after he confirmed my ear infection. I didn't get any medicine for my ear, only my jaw which wasn't the problem. He treated my mother and father like drug addicts. Honestly you'd be better off going to the ER.
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March 2024 by Pamela Stanley
Caring staff. Very helpful in treatment.
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March 2024 by Terri Miller
It was a quick visit in and out..but nursing staff could be a bit friendlier seemed like they didn't want bothered by you being there dr was quick in diagnosis no xrays very polite tho..smh could be better service ppl are there cause they need help not to be made like they are wasting the staffs time
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March 2024 by Matthew Harris
Making an appointment here is a waste of time. Last two visits were almost an hour late being seen. Why even bother with the appointments if you can never meet the times?
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March 2024 by Jason Fields
Waiting room bathroom broke with no option. X-ray was out for this location. I made an appointment and still had to wait 1.5 hrs to get seen ,they took walk-ins ahead of me. Diagnostisics was wrong I found out after they sent me to ER.
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March 2024 by Tasha Mack
What is the point of making an appointment if you still have to wait an hour and a half for something that takes less than 5 minutes….i made my appointment for a TB test and the excuse is always that they are short on staff…well why offer appointment times at that time if you are short. Literally called me back and I was out in less than 5 minutes after wasting my entire time sitting in the waiting area for no reason at all.
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March 2024 by Leonard Allen
Speedy service; positive interactions with each staff member; doctor was excellent. I felt confident with the expertise of all staff. It was a warm, friendly environment.
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February 2024 by On the Road with Pastor Anthony Lucas
I waited well over an hour for a drug test and had to leave for my next appointment only to come back so I could get it done... I despise going to med express. Nothing express about it
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February 2024 by Paul Shaffer
Was able to schedule an appointment same day on Internet. Wait time wasn't bad. Everyone was friendly.
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February 2024 by Denise Milhoan
Scheduled an appointment. Still had almost a two hour wait. Won’t do that again.
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February 2024 by Beth Campbell
While the doctor was upbeat and polite, ultimately his course of action did not help me. I did not fit the mold of a usual patient, but he prescribed as though I were a usual patient. Antibiotics did not work, as I told him, and now I have to find a doctor who is not bound to cookie-cutter treatments, as they are when the clinic is a corporation. Good luck to you! If you're reading this, I hope you can find a real treating physician and not waste $200.
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February 2024 by David Dove
Was seen fairly quick and treated with excellent care I want thank the staff at MEDEXPRESS on 5430 MacCorkle ave in Charleston wv
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February 2024 by Steven Slack
U guys r Discriminating against people that r on Buprenorphine that is helping them and u r not letting them get the DOT medical card. Whish DOT has nothing against people on this medication. U screwed me from getting a job because of this. And I will be talking to a lawyer about this. If the DOT has nothing against it then why should U? I r u disgrace to people that r trying to get help and u call urself a medical care. HOW IS THAT?
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January 2024 by Xavier Godfrey-Johnston
I've always gotten excellent medical care at this facility. The N P Jennifer actually listened to my description of my symptoms, and wasn't afraid to give her best estimate of my diagnosis. Some medicals are "afraid to say", which is NO help to the patient. I always recommend this Med Express.
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January 2024 by john pfeffer
Made an appointment for 5 o'clock. Diddnt get seen till 630. They say make it a faster trip by making an appointment. What's the point of they don't keep to the time?