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February 2024 by Belton Clint Drake
Excellent service, and easiest time I have ever had getting a new phone. John was awesome!
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February 2024 by John Blair
Great salesman who helped us with a business account. He quickly resolved any issues we had.
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February 2024 by Christopher Keeney
We were late getting there to get a new phone & start a new line. The representative, John Dingess, was incredible & even stayed over to make sure we were completely set up.
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December 2023 by Brandon Franklin
Very helpful compared to most branches.
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December 2023 by Belinda Withrow
Thanks for helping with my phone damage
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December 2023 by ReRe
John the store manager was awesome he helped with my phone upgrade annd accessories in a sufficient amount of time, all why changing the 2nd phone on my account and multitasking with other customers and done it all with no problems at all!! Plus helped us save money on the phone bill!!I would recommend anyone with Verizon Service to definitely go to this store location!! Total Awesome Customer Service I’d give 10 stars if it was an option!
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November 2023 by Melinda Hamwi
I spent an hour on the phone trying to get assistance with my plan & bill. I was told that I needed to visit a physical store to complete my request.Although I hate going to the mall, I decided to go to this locationAlexus Stefan was knowledgeable, professional, empathetic and sympathetic after listening to the wild goose chase I'd been sent on.She immediately took action & found a resolution to my problem.Quanesha, the CSR she was blessed to get on the lineBoth young ladies worked together to help get my account where I wanted it to be.Verizon was about to lose a customer. I don't play when it comes to handling my business and I expect the same with any company that I conduct business with.I feel they went above & beyond to make it right from something that should've been easily handled over the phone.Thank you Alexus Stefan!You deserve this KUDOS, don't many get this from me because it's normally not this easy to correct. You certainly went above and beyond. I wanted the world to know just how AWESOME You ARE!!!!THANKS AGAIN FOR EVERYTHING ❤️
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November 2023 by Paiton Underwood
Dominic was super friendly and helpful!! I got a pink iPhone and I’m so happy!!
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October 2023 by Mike Miller
John always helps me with my phone questions. Best phone store experience every time I come in
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October 2023 by Laura taylor
It won't let me give them a no star. Worst customer service ever. I was asking a question and he hung up on me. His boss claimed he would never do that. He said he would address it and see what happen at the end of the day he acted like I lost service when I have tmobile and some of the best 5g ever.. Don't go with Verizon, go to T-Mobile.. Best customer service with those guys up there. They're awesome at T-Mobile, not Verizon. They are hateful, rude and act like you're stupid. Definitely a negative one thousand stars
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August 2023 by Dennis Riley
My favorite Verizon store. John helps me out once a month
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July 2023 by William Bowers
Very good. Allison was very knowledgeable, helpful and knew the ins and outs of her job. She made the experience nice fast and efficient
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July 2023 by Daniel Clay
Jean did a great job setting me up with a new phone and account. Great guy, great conversations. He definitely went above and beyond for me. Thank you again Jean.
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July 2023 by Peggy Sloane
If I could put a negative I would have. The salesman at Verizon went through every thing on my first bill reassuring me that was all it would be. Then I get my first bill and he CONVENIENTLY neglected to tell me about the one time 5 g network charge of 70$ per line making my first bill with additional activation charges almost 400$. I almost choked. I even told him I was a single mom , but to lie just to make a sale sickening!!!! Between taxes and my first bill I get to give Verizon almost 600$ with in a two month period. I cannot afford that. I guess I get to decide what I can’t pay this month to chunk out my 400$ phone bill just sad!!!
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May 2023 by Cole Westfall
Top notch work, couldn’t have asked for better customer service, or how friendly they were while dealing with my grouchy, in a rush, hateful a**! Would most definitely recommend them to everyone I know.