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November 2025 by James METHENY
I tried to contact the store where my phone came through and after jumping through several hoops, I finally get connected with an associate, the only problem was this person was in another country let alone my local store. This is absolutely ridiculous.
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December 2024 by Will Sapp
I've had terrible experiences with Verizon and this specific location, under new management the store has completely turned around. I received helpful service, while he actively helped me get the best service and helped me get out of unnecessary monthly fees I wasn't using for. I went in to file an insurance claim on my phone and left with a newer, nicer phone, and a lower monthly payment
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September 2024 by Chloe Stemple
Worst experience ever!!! Do not recommend very poor customer service. The GM is incompetent of helping. What a waste of time coming back for the second time in one day. Sales rep left mid transaction without mentioning so just sitting waiting as though my time wasn't valuable.
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November 2023 by studia SUDAR
I want to take the phone.
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July 2022 by Dale Taylor
Quick service. Personable young man.
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July 2022 by Christina Skiles
You bring a device to be paired or activated. Employees act as you're a bother. A customer should not be told that they hate dealing with their devices.*Employee's should not be on their phones and watches while a customer is asking questions.
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March 2022 by Michael Wanstreet
I’ve been there a couple times with questions about my bill and the employee seemed just as confused as I was… during the early stages of the Covid pandemic, this is literally one phone company that didn’t care, this is one company that didn’t care about what your going through, they just wanted your money to pay the bill or they wanted your money to pay for a late fee and won’t stop piling it on no matter what you have going on. Definitely the most greediest and by far the worst phone service I’ve ever signed up for… I highly recommend choosing another phone company if your thinking about trying this one out. Your welcome…
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February 2022 by Tim Gorby
We switched from sprint/T-Mobile after T-Mobile took over sprint it’s been horrible. So we went and talked to Henry and he hooked us up. We now have great service at our house now. We never had great service with sprint/T-Mobile. I highly recommend Henry.
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January 2022 by Bob Evans
Got a new phone its pretty awesome.questions were answered immediately and i was hooked up with what i wanted and ask for.prompt curtious service.Thanks UScellular!!!!
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September 2021 by Jay Day
The service was VERY VERY horrible, not from just one, but eventually all employees!!!! I was confused with u.s cellular's policy, and also knew everything I needed to know. Although not having my identification due to theft. I paid for my bill, BUT WILL NEVER RETURN TO THAT PARTICULAR STORE!!! (date/estimate time: Mon, Sept 6 12-3pm)
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July 2021 by Kelly Ables
Awesome and polite employees
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January 2021 by Mark Maxwell
Service is not bad. But I have had issues with my phone at times that I can't seem to get resolved. Considering going to another provider. Not sure yet. But other than that. Their overall service I would give a 4 star.
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December 2020 by Josh Rankin
Stopped in today to pick up a SIM Card for an iPhone I preordered. Everyone was clean, kind, and accommodating. Would recommend the two ladies on the floor! Very nice and quick experience!
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November 2020 by Beverly Perine
Very pleased with customer service & the cellular service.Would highly recommend.
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October 2020 by Beverly Thompson
Very pleased with customer service & the cellular service.Would highly recommend.
