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July 2022 by Dale Taylor
Quick service. Personable young man.
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July 2022 by Christina Skiles
You bring a device to be paired or activated. Employees act as you're a bother. A customer should not be told that they hate dealing with their devices.*Employee's should not be on their phones and watches while a customer is asking questions.
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March 2022 by Michael Wanstreet
I’ve been there a couple times with questions about my bill and the employee seemed just as confused as I was… during the early stages of the Covid pandemic, this is literally one phone company that didn’t care, this is one company that didn’t care about what your going through, they just wanted your money to pay the bill or they wanted your money to pay for a late fee and won’t stop piling it on no matter what you have going on. Definitely the most greediest and by far the worst phone service I’ve ever signed up for… I highly recommend choosing another phone company if your thinking about trying this one out. Your welcome…
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February 2022 by Tim Gorby
We switched from sprint/T-Mobile after T-Mobile took over sprint it’s been horrible. So we went and talked to Henry and he hooked us up. We now have great service at our house now. We never had great service with sprint/T-Mobile. I highly recommend Henry.
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January 2022 by Bob Evans
Got a new phone its pretty awesome.questions were answered immediately and i was hooked up with what i wanted and ask for.prompt curtious service.Thanks UScellular!!!!
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September 2021 by Jay Day
The service was VERY VERY horrible, not from just one, but eventually all employees!!!! I was confused with u.s cellular's policy, and also knew everything I needed to know. Although not having my identification due to theft. I paid for my bill, BUT WILL NEVER RETURN TO THAT PARTICULAR STORE!!! (date/estimate time: Mon, Sept 6 12-3pm)
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July 2021 by Kelly Ables
Awesome and polite employees
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January 2021 by Mark Maxwell
Service is not bad. But I have had issues with my phone at times that I can't seem to get resolved. Considering going to another provider. Not sure yet. But other than that. Their overall service I would give a 4 star.
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December 2020 by Josh Rankin
Stopped in today to pick up a SIM Card for an iPhone I preordered. Everyone was clean, kind, and accommodating. Would recommend the two ladies on the floor! Very nice and quick experience!
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October 2020 by Beverly Thompson
Very pleased with customer service & the cellular service.Would highly recommend.
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October 2020 by Tara Elder
Staff is helpful and ready to assist you even after store hours. Love our phones.. great deal!!
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August 2020 by Rhonda Moore
If you’re buying new phone/accessories they are nice/helpful but after that it’s ridiculous. I purchased a new iPhone, case, protector & charger a few months ago so you know that’s a lot of money. If your a prepaid customer
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August 2020 by Rhonda Fragmin
If you’re buying new phone/accessories they are nice/helpful but after that it’s ridiculous. I purchased a new iPhone, case, protector & charger a few months ago so you know that’s a lot of money. If your a prepaid customer ? contract costumer you’re treated differently. I couldn’t afford the $80-$90 a month for just one phone so I chose to change. Phone receives/sends multiple of same messages sometimes, sometimes it takes 30-40 minutes to receive a text, sometimes I don’t receive calls (they showed where they did) or my favorite if it’s not on speakerphone it hangs up on people. I’ve been in the Bridgeport location three times (rudest of them all) & once in Fairmont (a lot nicer but couldn’t help)for the issues with this phone. Today’s visit is why I’m making a review (they’ve been rude other times but this was different). He was nice at first but when he seen it was a prepaid account I was told “contact apple” so I asked the number & it seemed like it was a bother. He also explains that “PREPAID CUSTOMERS ARE LOW PRIORITY “. I’m still trying to be respectful after all this so I politely said if I knew that’s how you feel maybe I should cancel service with US Cellular. Last response was (I had to leave because I was getting irritated & didn’t want to say anything) “WELL MAYBE YOU SHOULD GO TO ANOTHER COMPANY “. I really think these young kids need to learn respect. Maybe the managers need to listen to how they are speaking to customers. I might be prepaid but I spent a lot of money and shouldn’t be treated like that.
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July 2020 by william ross
Right now they have a good deal on new iPhone 11. My daughter and I had prepaid no contact phones and I'm getting ready to get my youngest a phone plan. To do this I would need to keep up with 3 non contact phones. You can do up to 4 phones for around 120-130 a month with US Cellular. Really didn't want a contract but sometimes you have to get with the times. Supposedly unlimited data with no cap. Will see. People there was really nice. My girlfriend has had them for years and has never had a problem so I'm sure I mad a good choice.
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June 2020 by Thomas Greco
Don't have any service, one or two bars. And know one semes to know why?????
